Customer Insights - Retail: 1-Wk Proof of Concept

Blue Horseshoe Solutions, Inc.

Blue Horseshoe will get your business started by building a proof-of-concept to begin your Dynamics 365 Customer Insights journey

In one week, Dynamics 365 Customer Insights will begin pulling together customer data for more informed business decisions. Customer Insights will allow your organization to quickly unify your customer data from internal sources and external sources like IRI, Nielsen, or other third-party sources. Blue Horseshoe will get your business started by building a proof-of-concept to begin your Customer Insights journey.

Agenda

  • Meet with Blue Horseshoe retail experts to outline business objectives for Customer Insights
  • Identify starting customer datasets
  • Determine key metrics and measures from consumed datasets
  • Configuration and development of Customer Insights platform

Deliverables

  • 1-week engagement with Blue Horseshoe experts
  • Stand up Customer Insights environment
  • Ingestion of 2-3 customer data sources into Customer Insights
  • Construction of 3-5 analytic measures
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