I. What is a Workflow in Dynamics CRM?
You can extend the functionality of Microsoft Dynamics CRM by creating workflows. You can use a workflow to model and automate real world business processes.
These processes can be configured to run in the background or in real time and can optionally require user input. Workflow processes can start automatically based on specified conditions or can be started manually by a user.
II. What is Mawens Workflow Helper Tool?
Using Mawens Workflow Helper Library you can extend out-of-box functionality of Dynamics CRM in below 6 categories: