Gå til hovedindhold

Zendesk

Zendesk Inc

3.2 (45)

Create and escalate seamlessly any email to a ticket in Zendesk

There are times when an email meant to be for support was sent to you or you would need to take an email conversation and create a support ticket out of it to handle your customer’s concern more efficiently and also collaborate with support team members. Zendesk for Outlook integration let you do this seamlessly by enabling you to copy any existing email including its attachments and create a ticket in Zendesk

With just a few clicks you can create a new ticket in Zendesk from any email. Have control over the ticket by setting its status, type and priority to get the right attention needed from your support agents.

You will be prompted to log-in or create a Zendesk account during the initial use of the add-in.

Funktioner i tilføjelsesprogram
Når dette tilføjelsesprogram anvendes, gør det følgende
  • Kan sende data via internettet
  • Dette tilføjelsesprogram kan læse eller ændre indholdet af alle elementer i din postkasse og oprette nye elementer. Det kan få adgang til personlige oplysninger – f.eks. meddelelsestekst, emne, afsender, modtagere eller vedhæftede filer – i alle meddelelser eller kalenderelementer. Det vil muligvis sende disse data til en tredjepartstjeneste.
  • https://az158878.vo.msecnd.net/marketing/Partner_21474845331/Product_42949678501/Asset_1bdf858e-e409-44d5-b45a-cd65b5dd3919/Screenshot1.png
    /images/videoOverlay.png
    https://az158878.vo.msecnd.net/marketing/Partner_21474845331/Product_42949678501/Asset_1bdf858e-e409-44d5-b45a-cd65b5dd3919/Screenshot1.png
    /images/videoOverlay.png
    https://az158878.vo.msecnd.net/marketing/Partner_21474845331/Product_42949678501/Asset_1bdf858e-e409-44d5-b45a-cd65b5dd3919/Screenshot1.png
    https://az158878.vo.msecnd.net/marketing/Partner_21474845331/Product_42949678501/Asset_76ccbbd1-35b7-4a49-9575-e9ab52b2ccdf/Screenshot2.png