Use the Bot to create SysAid tickets

The SysAid Bot allows you to create SysAid tickets in Microsoft Teams

So now, you don't need to leave Microsoft Teams in order to communicate with IT. Stay where you are, and SysAid's Service Automation will take care of the rest.

There is no special configuration for the SysAid Bot. It is dependent on the configuration and connectivity of SysAid's Microsoft Teams integration.

Bot Functionalities:

  • Create a new SysAid ticket directly from within Microsoft Teams, with the SysAid Bot

Note: In order to use this app, users must have access to SysAid. Please contact SysAid Customer Care here for assistance

Funktioner i tilføjelsesprogram
Når dette tilføjelsesprogram anvendes, gør det følgende
  • Kan sende data via internettet
  • Dette tilføjelsesprogram kan få adgang til personlige oplysninger i den aktive meddelelse, f.eks. telefonnumre, postadresser eller URL-adresser. Tilføjelsesprogrammet vil muligvis sende disse data til en tredjepartstjeneste. Andre elementer i din postkasse kan ikke læses eller ændres.
  • Hurtigt overblik