Extract is an Intelligent Reading tool that can read, understand and derive information from complex, unstructured data in any language or format. Using our proprietary Cleansing, Classification, Optical Character Recognition and Natural Language Processing capabilities, Omnitive Extract works well with both Hard-Copy (Scanned or Photo) and Soft-Copy documents. It processes heaps of document types to extract information that is most relevant to your business. In the past, we have process simple, Structured Documents (Ex. Passports), Semi-Structured Documents (Ex. Invoices), and Unstructured Documents (Ex. Annual Reports or Legal Documents) with >80% accuracy.

What is this solution?

When it comes to processing personal insurance claims, it is typically one of the most time-consuming tasks to manually validate the information contained across the documents. To add on to the challenge, the processing window is typically short to keep up with market expectations. To facilitate this, TAIGER has trained Extract to pick up important data from both Singapore medical invoices (MI) and medical certificates (MC).

What should I expect?

The client whom we have implemented this project for has experienced* the following:

100% business rule accuracy
78% accuracy level in system performance
33% average time saved for processing (document accuracy)

* Note that every client’s experience differs, and the above figures are for references and not a commitment in any form.

The system is trained to extract the data points from medical invoice and medical certificates, if the data is present on the document. The following are the data points that the system is trained to extract:

Medical Invoice

Receipt/Invoice Number
Claim Amount
Receipt/Invoice Date

Medical Certificate

MC Number
Clinic Name
Start and End Date

Reach out to the TAIGER team if you encounter any issues with the extraction or if you wish to understand how our technology works.

Omnitive Extract - Medical Claims

inden Taiger Singapore Pte Ltd