SMS and Viber for Dynamics Marketing

Infobip d.o.o.

Boost marketing campaigns with Infobip SMS and Viber integration

Infobip messaging integration helps you to enhance the customer journey by using automated messaging to guide customers towards a decision. Reach a larger audience through their preferred communication channels for improved engagement and highly successful marketing campaigns. 

Main features

  • Send text (SMS) and rich Viber messages worldwide 
  • Receive inbound messages and orchestrate customer journeys based on message keyword  
  • Create templates with placeholders for personalized messaging experiences 
  • Track messages and create actions based on delivery reports  

Use cases

Viber lets you send messages with rich media, including pictures, clickable buttons and URLs for richer engagement. SMS will reach more than 90% of customers, making it one of the most effective and widely used marketing tools there is. 

You can use each of these channels individually or combine both for maximum effect by using SMS as a failover for customers who don’t receive their Viber message. 


  • Infobip account with SMS and/or Viber senders
  • Microsoft Dynamics Marketing application


A simple pay-as-you go model per sent message. Top-up your account and start sending messages right away. No commitment or hidden fees. See message pricing here.

Free trial

Still not sure this plugin is right for you? Create an Infobip account and get 50 messages, free. Start here.

About Infobip 

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale.  
Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.  


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