HCLTech is a leading global technology company that helps enterprises reimagine their businesses for the digital age. We offer a range of innovative solutions and services for application modernization, leveraging the power and flexibility of Microsoft Dynamics 365 and Power Platform. Whether you are looking to enhance your customer engagement, optimize your operations, or transform your business processes, we have the right solution for you.

Dynamics 365 Solutions:

Microsoft Dynamics 365 is a cloud-based platform that combines CRM and ERP capabilities to deliver unified, intelligent, and adaptable applications that empower your business. HCLTech offers a portfolio of ready-to-deploy solutions for multiple industries and common business scenarios, designed to accelerate adoption and modernization for customers. These include:
Dynamics 365 for Capital Markets: A comprehensive solution that enables capital markets firms to streamline their front, middle, and back office operations, improve compliance and risk management, and enhance customer experience and loyalty.
Dynamics 365 for Insurance: A solution that helps insurance companies to manage their policy lifecycle, claims processing, underwriting, and distribution channels, while leveraging data and AI to drive insights and innovation.
Dynamics 365 for Sales: A solution that helps sales teams to build relationships, increase productivity, and close more deals, with features such as opportunity management, sales forecasting, social selling, and sales performance management.
CRM Solutions: A suite of solutions that enable businesses to manage their customer interactions across multiple channels, including email, web, chat, phone, and social media, and provide personalized and consistent service.
Contact Center Modernization: A solution that helps businesses to transform their contact centers into digital engagement hubs, with features such as omnichannel routing, intelligent automation, agent empowerment, and analytics.
Salesforce Migration to Dynamics 365: A service that helps businesses to migrate from Salesforce to Dynamics 365, with minimal disruption and maximum value, leveraging our proven methodology, tools, and best practices.
Asset Management and Financial Services Solutions: A set of solutions that help asset management and financial services firms to optimize their portfolio management, fund administration, compliance, and reporting, with features such as asset allocation, performance measurement, risk analysis, and regulatory reporting.

Power Platform Solutions:

Power Platform is a low-code/no-code platform that enables users to build custom applications, automate workflows, analyze data, and create virtual agents, using the Microsoft cloud services. HCLTech offers a range of services and solutions for Power Platform, including:

PowerApps Toolkit and Implementation Services: A service that helps customers to design, develop, and deploy custom applications using PowerApps, with features such as app templates, reusable components, best practices, and governance.
Power Automate Services: A service that helps customers to automate their business processes and workflows using Power Automate, with features such as connectors, triggers, actions, and approvals.
Power BI Services: A service that helps customers to create and share interactive dashboards and reports using Power BI, with features such as data sources, visualizations, filters, and slicers.
Power Virtual Agents Services: A service that helps customers to create and manage conversational agents using Power Virtual Agents, with features such as topics, entities, variables, and analytics.

Why HCLTech?

HCLTech is a trusted partner for Microsoft, with deep expertise and experience in delivering Dynamics 365 and Power Platform solutions and services. We have a global team of certified consultants, developers, and architects, who follow a modern, agile approach to accelerate time-to-value for customers. We also have a strong portfolio of industry-specific and cross-industry solutions, built on the Microsoft cloud platform, that address the unique needs and challenges of our customers. With HCLTech, you can:

Accelerate your digital transformation with ready-to-deploy solutions and agile services
Leverage the power and flexibility of Dynamics 365 and Power Platform to create unified, intelligent, and adaptable applications
Enhance your customer engagement, optimize your operations, and transform your business processes
Gain insights and innovation from data and AI
Reduce costs and risks with cloud-based, secure, and scalable solutions
Benefit from our global delivery model, industry expertise, and Microsoft partnership

Dynamics 365 Customer Service

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