Hexaware Digital Sales Engagement offering helps clients in providing services like selling of complex product offerings and subscription services, generating real-time quotes for products, providing service insights for cross-sell/up-sell of services to customers

Pre-workshop Tasks:

• Hexaware will share Assessment questionnaire with client.
• Client SPOC/SME can fill that offline and share with Hexaware.
• Client can also share related Data, reports and documents which will be useful for workshop.

Based on responses, Hexaware will analyze and create initial Point of view for customer :

• Customer business brand specific challenges, objectives and KPIs
• High level system info
• Market characteristic and trends
• Competitor audit – sales strategies and trends
• Identify market influencers

Workshop Sessions :

Day 1 : Validate Initial Point of view on Customer Maturity level

Session 1:

• Kickoff meeting with stakeholders
• Share Key Market and competitor insights
• Clarification on queries based on customer answers in assessment questionnaire and customer current business models
• Discussions on Hexaware findings and Initial point of view
• Validate Current maturity level

Session 2:

• Discussion on target Vision and objectives
• Determine target maturity based on customer objectives, budget
• Validate Target Maturity level to be achieved

Day-2: Consult on Target Maturity level and path to achieve it

Session 3:

• Maturity Reports (Current & Target)
• Business Case Document
• Benefits from Digital Sales Engagement offering
• Benefits from Cloud enablement
• RoI achievement plan with Our offering

Session 4: Roadmap

• Implementation Roadmap
• Roadmap to transform to target maturity level
• Challenges on the transformation journey and how to overcome them.
• Best Practices to make journey successful and capitalizing on market opportunities
• Discussion on Next Steps