Business Process Optimization consulting service

Do you want your business to be fit for purpose to answer the needs of our customers and partners? Can your processes cope? Do you know where to focus your improvements or to address high risk factors? Do your teams work in siloes across the business? Do you feel overwhelmed with the thought of mapping the way your business operates (people, data, tools etc.?)

The Business Process Optimization consulting service helps you improve existing processes and revamp them. The end goal is to streamline your business operations in terms of flow, performance, efficiency, customer and employee experience.
When clients wish to transform their business with leading ERP and CRM technologies such as Microsoft Dynamics 365 Finance and Operations, Business Central or Customer Engagement; it often highlights the need for optimization. Our experts take a view of your business process and map how you get to where you need to be, in order to be competitive and easy to do business with.

Deliverables and outcomes

From the Analysis phase: You will gain an understanding of the current internal processes. Specifically:
As-Is: current model, quick wins, operational model.
Process and UI review, adoption stoppers.
Weaknesses and opportunities for improvement.
To-Be is defined.
From the Roadmap phase: You will decide prioritization based on your strategy, along three axes: Objectives, Users & Platform. It is a high level and long term plan. Specifically:
Technology Roadmap generated.
Actions list, developments and solutions.
From the Governance phase: How and who is best placed to support the optimization project? Specifically:
Governance structure and members defined.
Definition of tasks and responsibilities.
Best practices highlighted.

Pricing

Price quoted is estimated (based on an average engagement of 4 weeks).