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A workshop using the proven Altruas Implementation Methodology to help you understand what is needed for a successful CRM implementation.
Our experts will meet with your team to discuss Dynamics 365 Customer Engagement implementation best practices & strategy. We will assess and help you evaluate your path to a successful implementation. The agenda is to identify sales and customer service processes, assess application needs, and perform high-level system mapping.
Deliverables and Outcomes:
You will walk away with a deliverable report recommending the implementation approach, budget, and timelines.
Agenda:
Introduction
Assessment
Functional Requirements
Implementation Approach
Recommended Next Steps