The Connections UI for Dynamics 365 was designed specifically to improve the user interface and to save you time. Our users wanted an easier way to establish relationships between different records without having to spend a ton of time configuring the system. We listened to those needs and developed an interface that was easier to use than the out-of-the-box UI option.

COMMON SCENARIOS WE HAVE ENCOUNTERED FOR CONNECTIONS USER INTERFACE (UI) 

• MULTIPLE OWNERS – with Connections UI you are able to assign a role that can be leveraged and utilized as a proxy for ownership. By default, Dynamics 365 only allows one owner per record, however, with Connections UI you’re able to grant other ownership, or stewardship, roles to users. (Ex: a Team, or Queue, might own a case but a User can be given a Connection that assigns them as the “responsible party”. )
• MEMBERSHIP - with Connections UI you are able to assign a role that can be leveraged and utilized as a way to identify how Contacts, Clients, or Users are part of a group of records. (Ex: Contact 1 is a member of the “Not Now Alliance”, while another Contact 2 is the chairperson of the “Not Now Alliance”. )
• ATTENDANCE – with Connections UI you can identify a User or Contact (or other custom entity) and their invitation, decline, no show, or attendance to a calendar appointment. (Ex: Contact 1 is invited to Appointment 1, User 1 invited, User 2 invited… after the Appointment ends it could be updated to show that Contact 1 attended, User 1 was a no show, and User 2 attended. )

ABOUT JOURNEYTEAM

Founded in 1993, JourneyTEAM has grown from a small software development shop into an award-winning, business technology consulting firm. They are Microsoft's go-to Gold Certified Partner with expert level consultants that solve complex issues to improve a company's sales, marketing, productivity, collaboration, accounting, and security. The company provides consulting and implementation services specifically for Microsoft Dynamics 365, CRM, ERP, Office 365, Dynamics GP, NAV, Microsoft's Enterprise Mobility + Security, SharePoint, Business Analytics, Cybersecurity, and more.