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Gainsight Assist

Gainsight

Be a more efficient CSM—access Gainsight email templates and sync emails to Timeline from your inbox

Make managing your day-to-day customer communications easier than ever before with the Gainsight Assist plugin.

ACCESS GAINSIGHT EMAIL TEMPLATES

Eliminate the need to jump between Gainsight and Outlook when sending customer emails. Now all your Gainsight templates are accessible directly within Outlook, saving you valuable time and driving consistency across all your communications.

LOG EMAILS TO TIMELINE

Ensure every important conversation is captured. Logging emails to your Gainsight Timeline directly from Outlook is as easy as clicking a checkbox.

TAKE YOUR CUSTOMER SUCCESS TO THE NEXT LEVEL

Gainsight’s best-in-class software platform helps your business grow faster by cutting churn, driving upsell, and fueling customer advocacy. With our product and data-based best practices, you’ll communicate with customers more effectively, anticipate risk proactively, and transform your company around your customers’ outcomes.

Gainsight provides a 360-degree view of customers across Customer Success, Sales, Marketing, your executive team, and Product Management. Learn how leading companies like Adobe, Box, DocuSign, HP, Glassdoor, Marketo, and Workday use Gainsight to increase retention with provable results at www.gainsight.com.

By installing this extension, you agree to the Gainsight Privacy Policy at https://www.gainsight.com/policy/services-privacy-notice/

Currently we support the below versions of Outlook:

1. Outlook 2016 or later on Windows

2. Outlook 2016 or later on Mac

3. Outlook on the Web

*Requires appropriate Gainsight license to access these features/functionality

Add-In-Funktionen
Hinweise für die Verwendung dieses Add-Ins:
  • Es kann Daten über das Internet senden.
  • Dieses Add-In kann den Inhalt von Elementen in Ihrem Postfach lesen oder ändern sowie neue Elemente erstellen. Es kann in jeder Nachricht und in jedem Kalenderelement auf persönliche Informationen zugreifen, beispielsweise Text, Betreff, Absender, Empfänger oder Anlagen. Es sendet diese Daten möglicherweise an einen Drittanbieterdienst.
  • Auf einen Blick
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    https://store-images.s-microsoft.com/image/apps.14285.ebd1e251-7588-415f-a37f-71bde411e2ed.7d764da6-f581-44f8-99f2-3daa68af1bd0.38b8339f-a9bb-43c1-b56d-01c7484e9360.png
    https://store-images.s-microsoft.com/image/apps.18844.ebd1e251-7588-415f-a37f-71bde411e2ed.7d764da6-f581-44f8-99f2-3daa68af1bd0.348a0ca2-a634-4540-b5f7-3b648b6a8e84.png