Intelligent IT Service Desk Platform for Teams

Actionable Science Inc.

Teams based IT Service Management Platform that uses AI to Auto Resolve IT Requests.

REZOLVE from Actionable Science is an advanced full featured IT Service Desk Platform that is designed to Auto resolve a full range of IT Requests right from Microsoft Teams. Rezolve platform provides the capability to run your entire IT service Desk - while leveraging advanced AI to automate up to 45% of the requests. Our Mantra - Why just track when you can REZOLVE!

Full Featured IT Service Platform

  • IT Helpdesk Chatbot for Microsoft Teams
  • Inbuilt Advanced Knowledge Management with prebuilt Knowledge on leading SaaS products
  • Incident Management to track Tickets (plus integrations with leading ITSM platforms)
  • Live Chat to connect users with your IT Agents real time

5 Types of AI powered Auto resolution skills

  • Knowledge Skill: Personalized answers to specific questions like "How do connect to guest WIFI"? 
  • Task Skills: Getting things done like Password reset, Access Requests, Software Provisioning
  • Process Skills: Multi-day, multi-user, multi-system tasks like Employee Onboarding
  • Microlearning skill: Rapid learning in flow of work with short conversational learnings
  • Expert connect skill: Connect to the right expert in real time through live chat or offline through an Incident

Industry Leading ROI and Experience
  •  Up to 45% Auto Resolution of User Requests
  • 4-7X ROI over 3 Years
  • 80%+ Positive User Ratings

Secure & well integrated
  • SOC Type II Certified 
  • GDPR Compliant
  • HIPAA Compliant
  • Azure hosted and built for business continuity

Time for automating your IT help desk is now! Try our industry leading product in a limited time free trial. 

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