Customer 360 Analytics
durch KoçSistem Bilgi ve Iletisim Hizmetleri A.S.
Get Insights from ML based CRM Platform by internationally awarded Tani bringing 17 years of knowhow
Customer 360
Analytics is an integrated solution developed by Tani, using the Azure Machine
Learning(ML) environment within Microsoft Dynamics 365 Customer Insights
platform. This platform is ideal for companies especially in the B2C sector,
who wants to manage their customer experience and build data driven strategies
with a customer centric approach.
All models have been developed with the broad analytical experience of Tani, which has been in the CRM business for more than 17 years. Tani has been providing Advanced Analytics and Business Intelligence Services to manage customer experiences of many brands in various sectors such as Retail, Energy, Finance, Automative and E-commerce. It has been awarded internationally also for its use of Artificial Intelligence in its analytical works, with proven additional revenues.
With
Customer 360 Analytics:
- Monitor
your up-to-date CRM KPIs with dynamic dashboards (e.g. Total revenue,
numbers of active/inactive/lost/new customers, action based customer
segments, etc.)
- See a 360
degree view of customers (e.g. Demographics, average spending, churn
score, customer status, favourite category, etc.)
Benefits:
- Understand
your customer base
- Turn your
data into actionable insights
- Make
smarter & faster decisions
- Increase
retention
- Prevent
churn & reactivate inactive customers
- Maximise
revenue
Analytical
Models:
- Customer
Segmentation Model
- Predictive
Churn Model
- Purchase
Prediction Model
