*An integration that results in an easy, mobile, and scalable use of Microsoft Dynamics 365 incidents through Microsoft Kaizala.*
Best Projects developed a solution that conects the Microsoft Dynamics 365 Customer Services module, with Microsoft Kaizala, the Microsoft instant message app.
With our solution, your company will receive:
* Kaizala implementation
* Training for main stakeholders
* Pre-built Kaizala cards (mini apps inside Kaizala)
* Dynamics 365 integration
* Azure WebService to connect Dynamics 365 and Kaizala
* Go-live review and post go live checklist
**What your company will be able to do with our solution**
* Create Dynamics 365 incidents inside the Kaizala app (with photo, offline, or with geotag)
* Send updates from Dynamics 365 to Kaizala user who created the incident
* Provide this solution to an infinite amount of customers or employees with Microsoft Kaizala, which is free for the end user
Our implementation takes three straight weeks which includes a maximum of 300 hours of work.