https://store-images.s-microsoft.com/image/apps.59549.d628d0e1-80a8-454b-950a-255e8c5109cf.2ecdebdd-c329-4366-9749-ef03c4ec88b1.6dd7409e-99a7-47ac-a9d9-a15943c68528

Customer Insights-in-a Day: 3-Day Workshop

MCA Connect

Join us for a 3-day workshop learning how to use Customer Insights and how it can benefit your business. This workshop can be conducted on-site or virtually.

Use an intuitive and flexible customer data platform (CDP) to unlock insights and power personalized customer experiences. In our 3-day workshop, unify all your customer data across the full range of sources to get a single view of customers in real-time. Here is what will be covered during the 3 days:

Day 1: Overview of Insights A classroom-style session for up to 30 participants, virtually or on-site, to familiarize them with Microsoft ‘Insights’ Products​, Customer Insights​, and Creating a Customer Insights Instance​.

Day 2: Unlocking the Value of Customer Insights Dive into the workshop labs and begin building your customer platform and connect with other applications. Including, Power Platform and Dynamics 365 Marketing.

Day 3: Customer Insights Extensibility & Deployment During the final day, participants will complete the final API Extensibility lab and deploy their Customer Data Platform.

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https://store-images.s-microsoft.com/image/apps.11433.d628d0e1-80a8-454b-950a-255e8c5109cf.2ecdebdd-c329-4366-9749-ef03c4ec88b1.695cb693-d649-44ee-ace2-b4132a9cf133