Build intent - Frontline workers: 3-weeks workshop

Frontline workers have a direct impact on business growth and operations. They are the first to get in touch with your customers. Your brand and reputation depends on their success. Your customers rely on the services they provide. There are over two billion frontline workers worldwide. However, they are often overlooked upon when it comes down to digital transformation effort. It's finally time to no longer leave them behind. Unlock their potential with the power of Microsoft 365 and find the balance between bricks, bytes and behaviour.
As the hub for teamwork, Microsoft Teams is designed to help organizations improve collaboration and increase efficiency by automating key business processes. With the Enable Frontline Workshop, customers will work through various frontline worker challenges and pain points to identify top prioritized scenarios for their frontline workforce.

Why you should attend:

• Be amazed about what Microsoft 365 can mean for your frontline workforce
• Get insights into challenges and opportunities
• Build and create a plan for success

What you can expect:

• Insights into business scenarios that can be enabled by Microsoft 365
• Extensive demos of the possibilities for your frontline workforce
• A modest plan of action so you can go for a quick win
• An introduction to adoption and change management

Workshop schedule:

• Week 1: customer preparation
• Week 2: workshop delivery
• Week 3: present and recommend