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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Intech's Dealer Management System
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Customer Voice
Power Apps
Power Pages
Intech's DMS: Your Path to Sales Excellence Across Primary, Secondary, and Tertiary Channels.
5.0
(1 ratings)
1 out of 60
Performance Management for D365 Human Resources
Hubdrive
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Automate your review roll out process in your Microsoft Dynamics 365 Human Resources
4.3
(6 ratings)
2 out of 60
Demandbase (Sales Intelligence Cloud)
InsideView
+3
Applicable to:
Marketing
Sales
Customer Service
B2B data and intelligence to fuel sales and marketing
4.0
(88 ratings)
3 out of 60
QuickBooks Integration for Dynamics 365 CRM – InoLink
Inogic
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Connect Intuit QuickBooks Online and Microsoft Dynamics 365 CRM Online to increase productivity!
4.8
(8 ratings)
4 out of 60
Dynamics Data Masking
HSO Innovation
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
A highly configurable tool for bulk anonymization or randomization of your sandbox databases!
5 out of 60
Fellowmind Anonymization
CRM Partners MembersLife
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Anonymize customer data or scramble your test database (GDPR/other privacy legislation)
5.0
(2 ratings)
6 out of 60
EDU365 Student Information System
Fusion the Apps People
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
A comprehensive student administration solution built on Microsoft Dynamics 365
7 out of 60
Pendo for Power Platform and Dynamics 365
Pendo
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Drive application success with the #1 on-boarding, training and communication platform.
4.6
(1000 ratings)
8 out of 60
Smart Alerts
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Dynamics 365 Alert Notification plugin enables CRM users to add & manage alerts for entities.
5.0
(4 ratings)
9 out of 60
IPM Construction Management
IPM Global Pty Ltd.
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
IPM Construction Management for Construction Engineering & Specialty
5.0
(2 ratings)
10 out of 60
airSlate WorkFlow for Dynamics 365
airSlate
+4
Applicable to:
Sales
Customer Service
Field Service
Power Automate
Drive business efficiency with document workflow automation that is integrated into Microsoft
11 out of 60
CleverReach Connector: Newsletter integration
datom GmbH
+3
Applicable to:
Marketing
Sales
Customer Service
Automatic synchronization between Microsoft Dynamics 365 and the newsletter provider CleverReach
5.0
(7 ratings)
12 out of 60
AMC's DaVinci for Dynamics 365
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Enhance your contact center experience for both agents and customers
5.0
(4 ratings)
13 out of 60
EvergreenWorx Maintenance Pro
EvergreenWorx
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Complete asset lifecycle and work order management in one convenient application.
14 out of 60
portatour® – sales-route planner – AppSource
impactit GmbH
+3
Applicable to:
Sales
Customer Service
Field Service
portatour® - The gold standard in automatic sales route-planning
15 out of 60
RSM MemberCast Association Management Software
RSM Product Sales LLC
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
A comprehensive Association Management Software utilizing the Microsoft Cloud technology.
16 out of 60
UDS Merge Tool
UDS SYSTEMS LLC
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Put your Dynamics 365 records in order using our handy add-on
5.0
(4 ratings)
17 out of 60
Argano CX Connect for Financial Services
Argano LLC
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Optimize customer experience with personalized and predictive interactions across all channels
18 out of 60
FIELDBOSS Field Service Management
Rimrock Corporation
+4
Applicable to:
Sales
Customer Service
Power Automate
Power Apps
All-in-one HVAC and Elevator field service management for end-to-end operations automation
19 out of 60
Connector for Dropbox Sign and Dynamics 365
rSTAR Technologies Private Limited
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Mixed Reality
Power Apps
Sign and send documents right from Microsoft Dynamics 365 with Dropbox Sign and rSTAR.
20 out of 60
Touchdown - Marketing Suite
Touchdown
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
All the marketing and sales tools integrated within your Dynamics 365
3.3
(3 ratings)
21 out of 60
Insurance Management System
Adyatan Tech (OPC) Pvt. Ltd
+1
Applicable to:
Customer Service
Insurance
22 out of 60
Employee Onboarding for Dynamics 365 Human Resources
Hubdrive
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
A complete automated Hire Onboarding process in Microsoft Dynamics 365
5.0
(3 ratings)
23 out of 60
SmartBar for effective navigation and record count in Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Streamline your navigation in Dynamics 365 & enhance productivity by simplifying common tasks
4.5
(2 ratings)
24 out of 60
dox42 for Dataverse and D365 Document Automation
dox42
+6
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Apps
Generate documents from D365 CE & Dataverse with one click, design your templates in MS Office.
25 out of 60
Dialog Builder for Dynamics 365
Magnetism
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dialog Builder allows you to create fully customisable dialogs and popups in Dynamics 365.
5.0
(4 ratings)
26 out of 60
Report Scheduler
WORK 365
+3
Applicable to:
Marketing
Sales
Customer Service
Report Scheduler add-on enables easy scheduling of CRM data which is delivered via email.
5.0
(2 ratings)
27 out of 60
Back Office Bundle
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
CRM Add-on Combo for Back Office Functions.
28 out of 60
Business Manager
Becloudsmart Pty Ltd
+6
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Project Operations
Power Apps
Lookup tool allows you to do searches using ABNs within Dynamics 365
29 out of 60
Approval Management
Intech Systems Pvt Ltd.
+5
Applicable to:
Sales
Customer Service
Field Service
Project Operations
Power Apps
Elevating your approval processes with streamlined workflows and enhanced decision-making.
5.0
(1 ratings)
30 out of 60
Local Government Accelerator
TechAir Group
+3
Applicable to:
Customer Service
Field Service
Power Apps
Help local government organizations quickly modernize their apps on Office 365 Government (GCC)
31 out of 60
Group Calendar: Professional Scheduling
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Professional scheduling in Dynamics 365: Overview of team and user schedules in functional views
2.6
(8 ratings)
32 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
33 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(32 ratings)
34 out of 60
UAE Pass Sign
Gulf commercial group LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Connector to integrate UAE pass Digital Signature in Your Business Workflow
5.0
(2 ratings)
35 out of 60
Custom Auto Numbering
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Mixed Reality
Automatically set incrementing ID numbers to your Dynamics 365 CRM records for any entity with.
3.7
(3 ratings)
36 out of 60
RightAnswers Connected Knowledge Management
Upland Software
+1
Applicable to:
Customer Service
Upland RightAnswers and Microsoft Dynamics
37 out of 60
GUMU™ for Sage ERP - Dynamics 365 CRM Integration
Greytrix
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Sync Sage 100 | Sage X3 | Sage 300 with Dynamics 365 CRM for Quick and Effective Data Integration
38 out of 60
VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial Services
VeriPark
+2
Applicable to:
Sales
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute financial transactions
39 out of 60
PowerRoster - Advanced Workforce Scheduling for Nonprofits
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Micrsoft based Workforce forecasting and shift planning solution for driving social impact.
40 out of 60
Service 360 Solution for Customer Service
PERSISTENT SYSTEMS LIMITED
+6
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Service 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI
41 out of 60
HLi Customer 360 View
HLI TUNISIA
+2
Applicable to:
Customer Service
Power Apps
Customer 360 View is a customer centric Application that provide a single View of the Customer.
42 out of 60
Tenfold Advanced CTI for Dynamics 365
Callinize, inc. dba Tenfold
+2
Applicable to:
Sales
Customer Service
Advanced CTI for Dynamics & D365 Sales & Service | Cisco, Avaya, Genesys, InContact & Dozens More
43 out of 60
Engage 365 Integrated Loyalty Solution
Yeger Tek DMCC
+3
Applicable to:
Marketing
Sales
Customer Service
A Microsoft Dynamics 365 based loyalty platform that allows you to deliver great reward programs
44 out of 60
Infinity Buttons - Clone Record in Dynamics 365
Magnetism
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Easily Clone any record in Dynamics 365 including table records and related activities
45 out of 60
Autonumber: Individual ID creation for Dynamics
datom GmbH
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Unique condition-based Dynamics 365 tool to generate and create individualized counter and IDs
46 out of 60
Gainsight
Gainsight Inc
+2
Applicable to:
Sales
Customer Service
The Gainsight Customer Cloud
4.7
(1000 ratings)
47 out of 60
VeriLoan Loan Origination Solution for Banking
VeriPark
+2
Applicable to:
Sales
Customer Service
Omni-channel, omni-product loan origination solution for Retail, Corporate & Commercial Banking
5.0
(2 ratings)
48 out of 60
InteractionSync for Amazon Connect from TTEC Digital
TTEC Digital
+1
Applicable to:
Customer Service
InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect
49 out of 60
Project Gantt for PSA and PO
proMX AG
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
The add-on helps project managers to better structure, plan and control projects in PO and PSA.
3.0
(2 ratings)
50 out of 60
Exeevo Omnicare Patient Engagement Platform
Exeevo Inc
+6
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Virtual Agents
Power Apps
A CRM that Personalizes the Patient Journey and Handle Use Cases from Commercial to Clinical
51 out of 60
Power Search for simple advanced find in Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Combining the simplicity of the Dynamics 365 search with the capabilities of the Advanced Find!
5.0
(1 ratings)
52 out of 60
Warranty Tracking for Dynamics 365 Field Service
Alithya Fullscope Solutions, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
Manage product lifecycle within D365 from quote to cash with unified warranty tracking and returns.
53 out of 60
Dual-write Notes Solutions
Microsoft Dynamics 365
+2
Applicable to:
Sales
Customer Service
Enables Notes integration between Finance & Operations and Dataverse.
54 out of 60
Multi-File Uploader to SharePoint
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Upload Multiple Files to SharePoint at one go from within Dynamics 365/CRM
5.0
(1 ratings)
55 out of 60
CRM Alerts
Nemely
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Extend Dynamics 365 with the power of instant push notifications and one tap responses and approvals
56 out of 60
Interactive Activity Timeline
Soluzione IT Services Pvt. Ltd.
+3
Applicable to:
Sales
Customer Service
Field Service
View activities and notes in an integrated & interactive vertical timeline manner.
5.0
(1 ratings)
57 out of 60
Doppler for Dynamics 365
Doppler
+3
Applicable to:
Marketing
Sales
Customer Service
Connect Doppler with your CRM and automate the sending of Emails to your Subscribers.
58 out of 60
Org Chart by DemandFarm - #1 Relationship Mapping App For Microsoft
DemandFarm Inc.
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
World's Best Relationship Mapping Org Chart Tool. Trusted by 250+ Global Brands & 25000+ Happy Users
59 out of 60
Text(SMS) messaging for Dynamics 365 Customer Service
IMPERIUM DYNAMICS LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Notify customers on case updates, send and receive text messages to your contacts and groups.
60 out of 60
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