Microsoft Teams Calling with Direct Routing - 2 weeks Proof of Concept


Microsoft Teams Calling with Direct Routing Proof of Concept

Provides Implementation of Teams Calling with Direct Routing. Customer will have simplified Teams Phone and higher quality calling experience

Empower employees with digital collaboration – Microsoft Teams Calling with Direct Routing

As Architects of ChangeTM we help customers build a workplace with digital technologies that balances productivity with employee empowerment, supporting staff with enhanced collaboration experiences and the ability to innovate.

A new generation of employees, not bound by physical boundaries, who value greater flexibility in their work, is forcing leaders to adopt solutions that are focused on employees themselves, their experiences and their ability to work whenever and wherever they are. At Logicalis, we build a digital workplace for a digital generation by embedding digital into your workplace platforms, processes and culture. Provide collaboration that inspires real-time productivity and teamwork and communications that connect people to their purpose.

Microsoft Teams is the number one technology for any company transitioning to an age of hybrid work, remote collaboration, and communications.

Microsoft Teams Calling has become an essential part of Businesses worldwide. Remote work has become the new normal for companies in every industry. Microsoft Teams Calling is Microsoft's cloud-based phone system for Microsoft Office 365. Essential for transitioning to a Modern Work environment, the system can be used from your mobile, desk phone or computer

Our commitment to creating a best-in-class, modern calling experience begins with the deployment of Microsoft Teams Phone. Direct Routing allows organizations to connect their own Session Border Controllers (SBCs) to the Microsoft Phone System. With Direct Routing, organizations can use their own telecom providers to connect to the public switched telephone network (PSTN) and make and receive external phone calls directly from within Teams. Also, it provides deeper integration into the Teams platform to enhance and streamline the Teams Phone experience around networking, provisioning, management, and reporting APIs.

Scope of works for Proof of Concept:

  • Current State Assessment – User, Services and Licenses requirement, User Persona mapping
  • Develop Implementation Plan
  • Enabling and set-up of the Direct Routing in Teams
  • Microsoft Teams Tenant review for Direct Routing
  • SBC Procurement, Provisioning, Configuration review or setup
  • User Migration Services to Teams Direct Routing
  • Analogue Devices Integration - Depends on the SBC, whether On-Prem or Hosted
  • Testing and Remediation
  • Day 2 Support
  • Sign-off
  • Optional Services available as Add-on: Microsoft License procurement, Training (End-User and Admin), User Adoption to Microsoft Teams Calling

    At a glance