Teams Calling with Operator Connect - 2 weeks POC


Provides proof of concept for Teams Calling with Operator Connect. Customer will have simplified Teams Phone and higher quality calling experience.

Empower employees with digital collaboration – Microsoft Teams Calling with Operator Connect

As Architects of ChangeTM we help customers build a workplace with digital technologies that balances productivity with employee empowerment, supporting staff with enhanced collaboration experiences and the ability to innovate.

A new generation of employees, not bound by physical boundaries, who value greater flexibility in their work, is forcing leaders to adopt solutions that are focused on employees themselves, their experiences and their ability to work whenever and wherever they are. At Logicalis, we build a digital workplace for a digital generation by embedding digital into your workplace platforms, processes and culture. Provide collaboration that inspires real-time productivity and teamwork and communications that connect people to their purpose.

Microsoft Teams is the number one technology for any company transitioning to an age of hybrid work, remote collaboration, and communications.

Microsoft Teams Calling has become an essential part of Businesses worldwide. Remote work has become the new normal for companies in every industry. Microsoft Teams Calling is Microsoft's cloud-based phone system for Microsoft Office 365. Essential for transitioning to a Modern Work environment, the system can be used from your mobile, desk phone or computer

Our commitment to creating a best-in-class, modern calling experience begins with the deployment of Microsoft Teams Phone. Operator Connect provides you, the operator, with deeper integration into the Teams platform to enhance and streamline the Teams Phone experience around networking, provisioning, management, and reporting APIs. Doing this provides a simplified Teams Phone experience delivered by operators that has parity with Microsoft offerings.

Scope of works for Proof of Concept:

  • User Persona mapping.
  • Enabling and set-up of the Operator
  • 10 local DID’s for testing
  • Teams Tenant review and setup for Operator Connect
  • User Acceptance Test scenarios
  • Proof of Concept sign-off
  • At a glance