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Dynamics 365 Customer Service
Effortless customer service: Empower your customers and your agents with the tools they need to ensure quick and accurate resolution, every time.
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Sales Accelerator: 7-Day Implementation
enCloud9
+2
Applicable to:
Sales
Customer Service
Perfect for small businesses looking to go live quickly with a full-featured Dynamics 365 for Sales system for up to 15 users.
1 out of 60
Dynamics 365 Sales & Service 10-Wk Implementation
HSO US (AKA)
+3
Applicable to:
Sales
Customer Service
Field Service
Implementation Consulting Services for Dynamics 365 Sales, Customer Service, Field Service. Customer Insights, Marketing & More
2 out of 60
HCLTech XitForce- SalesForce to Dynamics 365 Migration
HCL Technologies Limited.
+3
Applicable to:
Marketing
Sales
Customer Service
XitForce is a migration solution aimed at accelerating the transition from SalesForce to Dynamics 365
3 out of 60
Wipro Copilot in a Day using Dynamics 365
Wipro Ltd
+3
Applicable to:
Sales
Customer Service
Field Service
The Wipro Copilot in a Day Workshop is designed to help clients learn generative AI for Microsoft Dynamics 365 modules, including Sales, Customer Service, Field Service and Customer Insights.
4 out of 60
Migrate Salesforce to Dynamics:1-Wk Implementation
TrellisPoint LLC
+2
Applicable to:
Sales
Customer Service
Migrate up to 100,000 of your sales Account and Contact records and related Users from Salesforce.com to Microsoft Dynamics 365
5 out of 60
Digital Contact Center Ready
Pricewaterhousecoopers LLP
+3
Applicable to:
Customer Service
Customer Voice
Power Apps
Transform customer service interactions with AI and accessible insights.
6 out of 60
Concept to Production with Microsoft Copilot studio in 8 Weeks
Capgemini Group
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
AI-powered custom Copilots to enhance your employee & customer experience
7 out of 60
EY Customer Experience Accelerator Assessment: 4 weeks
EY Global
+3
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Create seamless, omnichannel experiences to meet rising expectations
8 out of 60
Microsoft Copilot for Service: 2-month Implementation
RSM Product Sales LLC
+2
Applicable to:
Customer Service
Power Virtual Agents
Empowered agents leveraging generative AI with Microsoft Copilot for Service.
9 out of 60
TCS Services for Microsoft Digital Contact Center : 3 week Assessment
Tata Consultancy Services Ltd - Dynamics
+3
Applicable to:
Customer Service
Customer Insights
Power Virtual Agents
A brief assessment to assess the digital transformation of the contact center for a superior customer experience
10 out of 60
Accenture Virtual Healthcare 24x7 Consulting Services
Accenture
+3
Applicable to:
Business Central
Customer Service
Power BI apps
Accenture Virtual Healthcare 24x7 is a collaboration tool for care teams to improve and expand the virtual experience for patients and providers, enhancing remote care and home health
11 out of 60
Infosys Copilot for Sales Implementation Factory 2-week assessment
Infosys Limited
+3
Applicable to:
Finance
Sales
Customer Service
We will help clients drive better experience for sellers and focus on key metrics of business, like Win rate, Run rate, Time-to-close rate, Pipeline velocity, Pipeline coverage, Customer satisfaction.
12 out of 60
DCCP 3-days Assessment
Sonata Software Ltd.
+3
Applicable to:
Customer Service
Customer Voice
Power Virtual Agents
Modernize Customer Service Experience with Sonata’s IntelliKontact Digital Contact Center Platform
13 out of 60
Avanade Microsoft Cloud for Financial Services FY24: 1 day briefing
Avanade, Inc.
+1
Applicable to:
Customer Service
The Banking Accelerator
14 out of 60
Infosys Microsoft Dynamics 365 Copilot Consulting
Infosys Limited
+3
Applicable to:
Marketing
Sales
Customer Service
Infosys’ 3-step starter program is a consulting framework developed to enable clients in their transformative journey to leverage Dynamics 365 Copilot in existing organizational processes & workflows.
15 out of 60
Digital Contact Center
Capgemini Group
+3
Applicable to:
Customer Service
Customer Insights
Power Apps
The Digital Contact Center of the Future with Microsoft and Capgemini
16 out of 60
D365 Customer Service: 10+ Week Implementation
CRM Dynamics Limited
+1
Applicable to:
Customer Service
Full Implementation of Dynamics 365 for Customer Service
17 out of 60
Value and Competitive Advantage
Capgemini Group
+3
Applicable to:
Commerce
Customer Service
Customer Insights
VCA Assessment conducts analysis of value creation configuration in your business and quantification of business impact of different parts of Dynamics 365 solutions.
18 out of 60
Dynamics 365 Sales: 8 wk Implementation
Crm - Konsulterna i Sverige AB
+3
Applicable to:
Marketing
Sales
Customer Service
With Dynamics 365 Sales you can ensure that you make the right efforts. We help your organization succeed and take your customer relationships to the next level.
19 out of 60
Dynamics 365 Cost Calculator: 1-Day Assessment
Information Strategies
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Calculating costs for a Dynamics 365 implementation can be confusing. Our calculator provides a starting point for budget analysis and to help categorize the Dynamics 365 apps that you need.
20 out of 60
Healthcare Data Interoperability: 4 Wks Workshop
HCL Technologies Limited.
+3
Applicable to:
Customer Service
Field Service
Customer Insights
HCL Data Interoperability utilizes the trusted and integrated capabilities of Microsoft Cloud for Healthcare, enhancing collaboration, data driven decision-making, and operational efficiencies.
21 out of 60
Microsoft Dynamics 365 Customer & Customer Service Insights: 6 Week Implementation
Cognizant
+2
Applicable to:
Customer Service
Customer Insights
Envisioning, deployment, and support services for Microsoft Dynamics 365 Customer Service Insights
22 out of 60
TTEC Digital Solution for Dynamics Genesys Integration: 2-Day Implementation
TTEC Digital
+3
Applicable to:
Sales
Customer Service
Field Service
Integrate Microsoft Dynamics 365 and Genesys PureCloud with InteractionSync
23 out of 60
OCR- Invoice Automation for Microsoft Dynamics 365 – Microsoft AppSource
DynaTech Systems Pvt. Ltd.
+3
Applicable to:
Finance
Customer Service
Power Apps
A Powerful Solution for Managing Invoices with Microsoft Dynamics 365 Finance and Operations
24 out of 60
HCL Biz Apps - Salesforce Migration to Dynamics 365 - 1hr briefing
HCL Technologies Limited.
+3
Applicable to:
Sales
Customer Service
Power Apps
Cost, flexibility, integration into other systems—these are just a few of the common reasons for migrating to Dynamics 365. HCL can help ensure this is the right move for you and help you migrate.
25 out of 60
Connected Schools Solution: 3 Week Fit-Gap Assessment
PWC SERVICES AU
+3
Applicable to:
Finance
Customer Service
Power Apps
3 Week Fit-Gap Assessment of the schools technology ecosystem and requirements to determine the applicability of the Connected Schools Solution and estimate the cost and timeline of implementation.
26 out of 60
Capgemini Microsoft Digital Customer Experience (CX): 4 Wk Assessment
Capgemini Group
+3
Applicable to:
Marketing
Sales
Customer Service
Transform customer experiences across the lifecycle of sales, service, marketing and commerce through truly immersive experiences and the power of data for personalized and real time experiences.
27 out of 60
Microsoft Dynamics 365 CRM Roadmap - 6 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This engagement aims to provide a detailed discovery of the organizational readiness for a CRM implementation and the recommended roadmap to achieve the business objectives.
28 out of 60
Dynamics 365 Security Brief: 1 Hour
KMicro Tech, Inc.
+3
Applicable to:
Sales
Customer Service
Power Automate
Get the essential insights to safeguard your Dynamics 365 data. Schedule a 1-hour security brief and learn how to protect against evolving threats and Fortify The Dataverse.
29 out of 60
TCS Design Win and Intelligent Customer Engagement
Tata Consultancy Services Ltd - Dynamics
+3
Applicable to:
Sales
Customer Service
Customer Insights
TCS Design Win and Intelligent Customer Engagement – High-Tech, Semiconductors
30 out of 60
Operations Assist Proof of Concept
Argano LLC
+3
Applicable to:
Supply Chain Management
Customer Service
Power Apps
Discover the potential of Microsoft Store Operations Assist with our expert guided workshops and rollout process
31 out of 60
On-Prem to Online Migration: 1-Hr Assessment
Forceworks
+2
Applicable to:
Sales
Customer Service
A Microsoft Pilot Program for smaller migrations: "OnPrem to Online(OP2OL) Factory". Accelerate your digital transformation with FastTrack for Dynamics 365.
32 out of 60
MSFT Cloud for Healthcare : 4 Days Workshop
Mazik Global Inc.
+1
Applicable to:
Customer Service
Understand the Value of Microsoft Health cloud and Benefits to Providers - 4 day workshop
33 out of 60
Maturity Model Assessment for Equipment Manufacturing: 3 Week Assessment
JourneyTEAM
+2
Applicable to:
Marketing
Customer Service
Assess your organization’s operational maturity and create a plan to improve your business processes using technology.
34 out of 60
Dynamics 365 Security Audit: 2-Day Assessment
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Curious about the state of your Dynamics 365 security? In just two days, our assessment can reveal vulnerabilities, strengthen your defenses, and prepare your business against threats.
35 out of 60
Microsoft Dynamics 365 Field Service: 8 Week Implementation
Cognizant
+3
Applicable to:
Customer Service
Field Service
Power Apps
Envisioning, deployment and support services for Microsoft Dynamics 365 Field Service
36 out of 60
Catalyst Envisioning: 1 Week Workshop
Cognizant
+2
Applicable to:
Customer Service
Power Apps
A design thinking lead workshop to envision the most impactful digital transformation for your business
37 out of 60
Intelligent Business Applications
Cognizant
+3
Applicable to:
Sales
Customer Service
Power Apps
Agile and efficient cloud platform that automates, integrates, and enhances business goals visibility. It protects data and fosters innovation.
38 out of 60
IBM Customer & Field Service Transformation with Dynamics 365: 5 Months Implementation
IBM Consulting - EA
+3
Applicable to:
Customer Service
Field Service
Customer Voice
IBM Customer & Field Service Transformation helps clients create, deploy, and manage world-class customer service experiences, improve customer satisfaction, and expand relationships.
39 out of 60
Microsoft Dynamics 365 Customer Service Implementation
ARBENTIA CONSULTING, S.L.
+1
Applicable to:
Customer Service
8-Wk implementation of Microsoft Dynamics 365 Customer Service, Microsoft´s software to exceed customer expectations by delivering exceptional service on any channel.
40 out of 60
Catalyst Envisioning - Activate Digital Selling
Sirocco
+3
Applicable to:
Marketing
Sales
Customer Service
Catalyst Envisioning - Activate Digital Selling
41 out of 60
D365 CRM Health-Check Assessment 2 hours
Endeavour Solutions, Inc.
+3
Applicable to:
Marketing
Sales
Customer Service
Sales and Customer Service assessment of your current CRM with a view to creating a roadmap for improvement with Dynamics 365 and Power Platform
42 out of 60
Salesforce to Dynamics 365: 4-week Assessment
Quisitive
+3
Applicable to:
Sales
Customer Service
Field Service
Migrating from Salesforce to Dynamics 365 allows for easier integration with your Microsoft technology stack, additional functionalities, and often times lower licensing costs.
43 out of 60
Customer Experience D365 and Fabric
Mandelbulb Technologies Private Limited
+3
Applicable to:
Customer Service
Customer Insights
Power BI apps
Unified Commerce: Dynamics 365 & Fabric for a 360-Degree Customer View
44 out of 60
AI Chatbot for Microsoft Dynamics: 1-Hr Assessment
WebSan Solutions Inc.
+3
Applicable to:
Business Central
Customer Service
Project Service Automation
In one hour, determine whether your company can benefit from using chatbots with Microsoft Dynamics 365. This is an opportunity that your business can’t afford to miss!
45 out of 60
Dynamics 365: 12-Wk Implementation
EPAM Systems
+3
Applicable to:
Marketing
Sales
Customer Service
Our global Dynamics 365 practice delivers Microsoft Business Applications, including Microsoft Power Platform, through unparalleled services, accelerator integrations and add-ons.
46 out of 60
Microsoft Dynamics 365 Project Operations: 10 Week Implementation
Cognizant
+3
Applicable to:
Customer Service
Project Service Automation
Project Operations
Envisioning, deployment and support services for Microsoft Dynamics 365 Project Operations
47 out of 60
Dynamics 365 Sales Complete Implementation- 7 days
true org cloud
+3
Applicable to:
Sales
Customer Service
Power Apps
Dynamics 365 Sales Complete Implementation
48 out of 60
Dedicated Support Engineer: 10-Wk Implementation
PowerObjects An HCL Company
+3
Applicable to:
Sales
Customer Service
Field Service
PowerObjects’ Dedicated Support Engineer (DSE) offering gives Enterprise organizations a single point of contact for all Microsoft Dynamics 365 support services.
49 out of 60
Dynamics 365 Sales as a CRM Solution
Creospark Consulting Services Inc
+3
Applicable to:
Sales
Customer Service
Customer Insights
This solution provides the essential tools you need to manage and grow your customer relationships.
50 out of 60
TruNorth Dynamics Power Platform Discovery
TruNorth Dynamics
+3
Applicable to:
Marketing
Sales
Customer Service
A one hour phone call to help you discover the Power Platform and Dynamics 365 Customer Engagement.
51 out of 60
WFM Adapter Implementation Packages
TTEC Digital
+1
Applicable to:
Customer Service
Implementation packages to deploy the WFM Adapter product.
52 out of 60
Microsoft Dynamics 365 Customer Engagement On-Premises to Cloud Migration - 6 Week Assessment
Protiviti
+3
Applicable to:
Marketing
Sales
Customer Service
This assessment is intended to provide a roadmap to outline the approach and methodologies to ensure a smooth migration from on-premises Dynamics 365 Customer Engagement to the cloud.
53 out of 60
Dynamics 365 Sales Implementation: 6 weeks Plan
Evincible Solutions
+3
Applicable to:
Marketing
Sales
Customer Service
Facilitate your sales force with Dynamics 365 Sales to manage their work smartly and effectively.
54 out of 60
Nonprofit Data Migration 2 Day Assessment Workshop
cloudThing
+1
Applicable to:
Customer Service
The Workshop allows your charity to make an informed decision on how to best migrate your data
55 out of 60
Grants Manager Plus: 1-Day Assessment
Information Strategies
+3
Applicable to:
Finance
Sales
Customer Service
Evaluate the Grants Manager solution that simplifies the grants process from initial solicitation through review, scoring, award, payment processing and post award reporting.
56 out of 60
Estate Flow: 6-Wk Implementation
Systems Ltd
+3
Applicable to:
Finance
Sales
Customer Service
Automating real estate business operations through real estate CRM software
57 out of 60
Dynamic Routing Rules: 4-Week Implementation
MAQ Software
+3
Applicable to:
Sales
Customer Service
Field Service
Tired of inefficient work assignments slowing you down? Experience seamless task distribution with our 4-week Dynamic Routing Rules implementation
58 out of 60
Connected Field Service
Capgemini Group
+3
Applicable to:
Customer Service
Field Service
Mixed Reality
Capgemini’s Connected Field Service is a collection of accelerators, methodologies, templates, and IP that leverages Microsoft Field Service and Supply Chain.
59 out of 60
"Smart Consulting" with an Expert: 2-Hours Brefing by Cluster Reply
Reply
+3
Applicable to:
Sales
Customer Service
Power Apps
Cluster Reply, thanks to its strong skills in the manufacturing sector, can help companies to strengthen the relationship with their customers, through the Smart Consulting Solution
60 out of 60
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