An easy way to integrate telephony services with bots and virtual agents developed on the Microsoft
With recent developments in artificial intelligence, speech recognition and generation, and natural language understanding, more and more organizations are turning to conversational AI to give their customers a high level of service whenever they get in touch while ensuring that costs are kept under control.Building on our vast voice expertise, AudioCodes’ VoiceAI Connect creates a communication hub between any bot framework, any telephony system, and any cognitive speech service to support virtually any voice-bot use case. Based on a best-of-breed approach, VoiceAI Connect allows you to pick the best provider for bot frameworks and speech services. Microsoft Bot Framework is a comprehensive tool for building enterprise-grade conversational AI experiences. AudioCodes’ VoiceAI Connect offers an easy way to integrate telephony services with bots and virtual agents developed on the Microsoft Bot Framework. Microsoft users can enjoy a seamless telephony-to-bot connection, instantly upgrading their bot with an additional voice and telephony channel.