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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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LS Express (NA)
LS Retail
+1
Applicable to:
Business Central
All the functionality you need in a retail POS. Available for North America.
3.3
(7 ratings)
1 out of 60
PowerRoster - Advanced Workforce Scheduling for Nonprofits
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Micrsoft based Workforce forecasting and shift planning solution for driving social impact.
2 out of 60
Text(SMS) messaging for Dynamics 365 Customer Service
IMPERIUM DYNAMICS LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Notify customers on case updates, send and receive text messages to your contacts and groups.
3 out of 60
DEX Manager
SIA Interactive
+1
Applicable to:
SaaS
DEX Manager es una solucion de carteleria digital que le permite administrar una red de pantallas.
4 out of 60
Five9 Intelligent Cloud Contact Center for multisession applications
Five9
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
5 out of 60
Helpshift - FAQ Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages
4.4
(378 ratings)
6 out of 60
Channel Payments Manager for Stripe
Suite Engine, LLC
+1
Applicable to:
Business Central
A payments workflow app that processes or requests payments and accounts for fees and payouts.
5.0
(1 ratings)
7 out of 60
LS Express Hardware Station
LS Retail
+1
Applicable to:
Business Central
Hardware Station for LS Express. Enables more control over the physical drawers.
8 out of 60
Seamless Freshdesk - Dynamics 365 Integration
Recursyv
+1
Applicable to:
Sales
Keep your business in sync by quickly integrating Freshdesk with Dynamics 365.
9 out of 60
CC4Teams
ContactCenter4All
+1
Applicable to:
SaaS
CC4Teams adds functionalities such as inteligent routing to Microsoft Teams
10 out of 60
Crowe CRM for Banking
Crowe LLP
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
Crowe CRM for Banking modernizes and automates bank operations with Dynamics 365
11 out of 60
Credit Card Processing
MTC
+3
Applicable to:
Sales
Customer Service
Power Apps
Process Credit Card Transactions & Capture Credit Details Securely
12 out of 60
NDIS Disability Healthcare for Dynamics 365
d365.Global Pty Ltd
+1
Applicable to:
Field Service
NDIS Disability Healthcare, onboarding, scheduling, claiming, payroll/NDIS/finance integration.
13 out of 60
Prospect CRM Sales Pipeline Dashboard (Preview)
PROSPECTSOFT LTD
+1
Applicable to:
Power BI apps
Prospect CRM Sales Pipeline Analysis
14 out of 60
Helpshift - Bots Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights around Bot activities and their performance
4.4
(378 ratings)
15 out of 60
Office Booking Hub
Engagy P.S.A.
+2
Applicable to:
Power Automate
Power Apps
Office Booking Hub is an app designed for office workers to streamline booking processes.
16 out of 60
Social Messaging | ROGER365.io
ROGER365.io
+1
Applicable to:
SaaS
Integrate WhatsApp, Webchat, Facebook and SMS into Microsoft Teams!
17 out of 60
Contract Management 365 App
Curabis ApS
+1
Applicable to:
Business Central
Simplify Advanced Contract & Subscription Management.
18 out of 60
Whatfix for Dynamics
Whatfix, Inc
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Whatfix Digital Adoption Platform helps enterprises leverage the capabilities of Dynamics 365
4.8
(329 ratings)
19 out of 60
Lasernet Connector
Formpipe Software AB
+1
Applicable to:
Business Central
Create reports & documents quickly and simply for distribution and archive
5.0
(1 ratings)
20 out of 60
Aluno360
K2M Soluções Ltda.
+1
Applicable to:
SaaS
Aluno360 - Personalizando engajamentos com alunos
21 out of 60
The LeapXpert Communications Platform
LeapXpert Limited
+1
Applicable to:
SaaS
LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms
22 out of 60
Telehealth platform
Psyalive
+1
Applicable to:
SaaS
Telehealth platform to be integrated in health corporates
23 out of 60
AI Autocloser
Pascalcase Software Private Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Resolve your cases quickly using AI Autocloser
24 out of 60
PayFabric®
Nodus Technologies
+3
Applicable to:
Sales
Customer Service
Field Service
Credit Card and ACH/ECheck Payment Processing within Microsoft Dynamics 365/CRM
25 out of 60
EmailTree AI Automation
EMAILTREE AI
+1
Applicable to:
SaaS
+included add-ins
+1
Human & AI Converse with Business Applications
26 out of 60
HLi Customer Service Dashboard
HLI TUNISIA
+1
Applicable to:
Power BI apps
Customer Service Analytics Dashboard For Microsoft Dynamics 365 CRM
27 out of 60
Fashion GPT: AI-powered fashion assistant, for personalization like never before
Visionet Systems, Inc
+1
Applicable to:
SaaS
FashionGPT, the revolutionary AI fashion assistant reshaping retail.
28 out of 60
TeamShare Case and Document Management
Lector ApS
+1
Applicable to:
SaaS
TeamShare is a SaaS based case, document, task and process management system for Microsoft365
29 out of 60
InteractionSync for Amazon Connect from TTEC Digital
TTEC Digital
+1
Applicable to:
Customer Service
InteractionSync from TTEC Digital integrates Dynamics 365 Customer Service and Amazon Connect
30 out of 60
Netcall Liberty Converse Integration for Microsoft Teams
Netcall Technology Limited
+1
Applicable to:
SaaS
Liberty Converse is an omnichannel contact centre solution that seamlessly integrates with MS Teams
31 out of 60
Peppermint CX365 Case & Matter Management
Peppermint Technology Limited
+1
Applicable to:
Power Apps
Designed for law firms to improve client service and boost productivity
32 out of 60
SkyBill Utility Billing
SkyBill
+1
Applicable to:
Business Central
SkyBill Utility Billing is solution for any utility service provider or property manager.
33 out of 60
Drag and Drop for Dynamics 365
Smart App Business Solutions Pty Ltd
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Drag and Drop for Dynamics 365
34 out of 60
Help Desk
ERP Connect Consulting LLC
+1
Applicable to:
Business Central
Help Desk Ticket Tracking Directly in Business Central
35 out of 60
Competella Communication Suite
Competella AB
+1
Applicable to:
SaaS
A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams.
36 out of 60
Social Media Management and Listening integrations
Orlo
+2
Applicable to:
Marketing
Customer Service
Social Media Management and Listening integrations for BizApps Social Media Management
4.6
(33 ratings)
37 out of 60
Power Platform Hospital Emergency Response App
Microsoft Dynamics 365
Power Platform Hospital Emergency Response App
5.0
(1 ratings)
38 out of 60
Cloud Voice for Microsoft Teams
UniVoIP
+1
Applicable to:
SaaS
Maximize the value of Microsoft Teams with UniVoIP's Cloud Voice and management platform.
5.0
(7 ratings)
39 out of 60
Lithium Online Community
Lithium Technologies
+1
Applicable to:
SaaS
Build trust between brands & people by simplifying how people get answers & share their experiences.
40 out of 60
Amelia
IPsoft Incorporated
+1
Applicable to:
SaaS
Amelia is Conversational AI and acts as a digital employee for the Enterprise.
4.0
(1 ratings)
41 out of 60
uWebChat License
Universal IT B.V.
+1
Applicable to:
SaaS
+included add-ins
+1
Secure omnichannel live chat, powered by Microsoft Teams and Azure OpenAI (GPT-4 language model)
5.0
(1 ratings)
42 out of 60
Eagle Free
SmartApps
+1
Applicable to:
Business Central
Configure your own role center in less than a minute with no code
43 out of 60
Open CTI for Microsoft Dynamics and Avaya
AMC Technology-DaVinci
+2
Applicable to:
Sales
Customer Service
Open CTI for Microsoft Dynamics and DaVinci for Avaya
44 out of 60
Landis Call Recording for Microsoft Teams
Landis Technologies LLC
+1
Applicable to:
SaaS
Customer service call recording built specifically for Microsoft Teams & Office 365 Phone System.
45 out of 60
Case Management System Framework for Courts
Alfasoft srl
+1
Applicable to:
SaaS
Full life cycle Court Case Management System
46 out of 60
Blip
CURUPIRA S/A (TakeNET)
+1
Applicable to:
SaaS
Complete platform for conversations at people's pace
47 out of 60
Zap Copy / Clone / Duplicate Record
Zap Objects
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Clone or Copy records in Dynamics 365 CRM / Field Service / Power Apps in single click!
4.5
(2 ratings)
48 out of 60
Fin365 CRM for Financial Services
FinPal
+2
Applicable to:
Sales
Customer Service
Fin365 is a cloud based business and customer management system for financial services professionals
4.8
(10 ratings)
49 out of 60
Hitachi Solutions Extended Field Service - Warranty Management
Hitachi Solutions
+3
Applicable to:
Customer Service
Field Service
Power Apps
Automatically track and manage customer asset warranty activity in Dynamics 365 for Field Service
50 out of 60
CRM Alerts
Nemely
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Extend Dynamics 365 with the power of instant push notifications and one tap responses and approvals
51 out of 60
SMART Email
ICS.AI LTD
+1
Applicable to:
SaaS
Use AI and Machine Learning to deflect your emails and clear backlogs
52 out of 60
Advanced RMA / Case Management
ERP Connect Consulting LLC
+1
Applicable to:
Business Central
The Easiest way to Manage Support Cases and RMAs in Business Central
53 out of 60
Subscription Management
MDC Nordic
+1
Applicable to:
Business Central
Manage recurring sales and subscription based business the easy way.
54 out of 60
Tinx Amazon Connector
Tinx-IT
+1
Applicable to:
Business Central
Sell your products at Amazon marketplaces and download the FBA web orders into Business Central.
5.0
(1 ratings)
55 out of 60
Connector 365 CTI for STARFACE
BELWARE GmbH
+1
Applicable to:
Business Central
Connect your Microsoft 365 Business Central environment with your STARFACE CTI solution.
56 out of 60
Solgari Customer Engagement for Microsoft Dynamics 365
Solgari
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(3 ratings)
57 out of 60
Talkdesk connector for Microsoft Dynamics 365
Talkdesk, Inc.
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Virtual Agents
Improve productivity and optimize operations by integrating Talkdesk with Microsoft Dynamics 365.
58 out of 60
Infinity Lookup - Multi Lookup for Dynamics 365
Magnetism
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Create seamless Multi Lookup fields for Dynamics 365 N:N Relationships
59 out of 60
Tuvis for Dynamics 365
Tuvis Solutions LTD
+5
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Power Apps
Boost your Sales teams productivity by connecting D365 with personal WhatsApp & iMessage
60 out of 60
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