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Most viewed in Customer Service
Microsoft Dynamics 365 App for OutlookMicrosoft Dynamics 365Empower your team to achieve more with Dynamics 365 and Outlook.
+2
Applicable to:
Sales
Field Service
SalesField Service1 out of 31
Webex Contact Center for Microsoft TeamsCisco Systems, Inc.Webex Contact Center integration for Microsoft Teams
+1
Applicable to:
SaaS
SaaS2 out of 31
Dynamics 365 Customer VoiceMicrosoft Dynamics 365Connect Customer Voice with your Dynamics 365 instance and collect feedback through surveys.
+2
Applicable to:SalesField Service
SalesField Service3 out of 31
Microsoft Forms Pro Customer SatisfactionMicrosoftAnalyze customer satisfaction insights combining Forms Pro and Dynamics 365 Customer Service data
+1
Applicable to:
Power BI apps
Power BI apps4 out of 31
RapidStart CRMForceworksThis is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
+10
Applicable to:
MarketingSales
Customer ServiceField Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
MarketingSalesCustomer ServiceField ServiceProject Service AutomationCustomer VoiceProject OperationsPower AutomatePower Virtual AgentsPower Apps5 out of 31
Featured in Customer Service
Address Assist - Powered by ConnectIT 365IDYN B.V.Postal code validation and address completion for Microsoft Dynamics 365 Business Central
+1
Applicable to:
Business Central
Business Central1 out of 5
PowerRosterVelradaA Microsoft based Workforce forecasting and shift planning solution
+3
Applicable to:Customer ServiceField ServicePower Apps
Customer ServiceField ServicePower Apps2 out of 5
OpenCities FormsOpenCitiesTransform complex PDF forms & offline processes into easy to use digital services, via drag & drop.
+1
Applicable to:SaaS
SaaS3 out of 5
Auror - Crime Intelligence PlatformAurorReduce crime, loss, and harm in your retail stores
+1
Applicable to:SaaS
SaaS4 out of 5
Digital SignupSOFTURARegistration Reimagined!
+1
Applicable to:SaaS
SaaS5 out of 5
All results
Microsoft Dynamics 365 App for OutlookMicrosoft Dynamics 365Empower your team to achieve more with Dynamics 365 and Outlook.
+2
Applicable to:SalesField Service
SalesField Service1 out of 60
Webex Contact Center for Microsoft TeamsCisco Systems, Inc.Webex Contact Center integration for Microsoft Teams
+1
Applicable to:SaaS
SaaS2 out of 60
Dynamics 365 Customer VoiceMicrosoft Dynamics 365Connect Customer Voice with your Dynamics 365 instance and collect feedback through surveys.
+2
Applicable to:SalesField Service
SalesField Service3 out of 60
Microsoft Forms Pro Customer SatisfactionMicrosoftAnalyze customer satisfaction insights combining Forms Pro and Dynamics 365 Customer Service data
+1
Applicable to:Power BI apps
Power BI apps4 out of 60
RapidStart CRMForceworksThis is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
+10
Applicable to:MarketingSalesCustomer ServiceField ServiceProject Service AutomationCustomer VoiceProject OperationsPower AutomatePower Virtual AgentsPower Apps
MarketingSalesCustomer ServiceField ServiceProject Service AutomationCustomer VoiceProject OperationsPower AutomatePower Virtual AgentsPower Apps5 out of 60
Dynamics 365 Nonprofit AcceleratorMicrosoftRapidly develop solutions with a set of capabilities & standards that meets the needs of nonprofits.
+1
Applicable to:Power Apps
Power Apps6 out of 60
Process Analytics for Dynamics 365Microsoft Dynamics 365Monitor your business process flows on Dynamics 365
+1
Applicable to:Power BI apps
Power BI apps7 out of 60
Search ItemsAbakionSearch easily for Items by Item Description without entering complicated filters.
+1
Applicable to:Business Central
Business Central8 out of 60
Send Customer Voice survey from Dynamics 365MicrosoftSend a survey from Dynamics 365
+5
Applicable to:MarketingSalesCustomer ServiceField ServicePower Apps
MarketingSalesCustomer ServiceField ServicePower Apps9 out of 60
MY Care PSPMY SynergyMy Care PSP: The complete patient pathway administrator!
+3
Applicable to:Project Service AutomationPower AutomatePower Apps
Project Service AutomationPower AutomatePower Apps10 out of 60
Omnichannel Power Virtual Agent ExtensionMicrosoft Dynamics 365Power Virtual Agent extension for Dynamics Omnichannel messaging capabilities
+2
Applicable to:Customer ServicePower Virtual Agents
Customer ServicePower Virtual Agents11 out of 60
Customer Service Analytics for Dynamics 365MicrosoftGet insights about your customer service performance, activities and cases
+1
Applicable to:Power BI apps
Power BI apps12 out of 60
Dynamics 365 Channel Integration FrameworkMicrosoft Dynamics 365The framework to build immersive communication experiences to interact with Dynamics 365.
+3
Applicable to:SalesCustomer ServiceField Service
SalesCustomer ServiceField Service13 out of 60
Dynamics 365 Workflow ToolsAxazureDynamics 365 Workflow Tools
+5
Applicable to:MarketingSalesCustomer ServiceField ServicePower Apps
MarketingSalesCustomer ServiceField ServicePower Apps14 out of 60
Compress Journal EntriesEOS SolutionsReduce the number of General Journal lines before posting
+1
Applicable to:Business Central
Business Central15 out of 60
Power-CRM for Marketing, Sales & Customer ServicePower-CRM, Inc.Power-CRM - Easy to use, powerful & affordable CRM
+1
Applicable to:SaaS
SaaS16 out of 60
Provance ITSMProvanceThe Most Microsoft-centric IT Service Management Solution Available.
+2
Applicable to:Customer ServicePower Apps
Customer ServicePower Apps17 out of 60
Anywhere365® Attendant Console for Microsoft TeamsWorkstreampeople BVThe most powerful and user friendly Attendant Console in the market, native to Microsoft Teams
+1
Applicable to:SaaS
SaaS+included add-ins
+1
18 out of 60
LS ExpressLS RetailAdd a Retail POS to your Microsoft Dynamics 365 Business Central tenant.
+1
Applicable to:Business Central
Business Central19 out of 60
ALVAO Service DeskALVAOALVAO Service Desk consolidates all incidents and user requests via a single point of contact.
+1
Applicable to:SaaS
SaaS+included add-ins
+2
20 out of 60
Lasernet Document & Report CreationFormpipe Software ABCreate reports & documents quickly and simply for output, distribution and archive
+5
Applicable to:
Commerce
Supply Chain Management![dynamics-365-for-operations product icon]()
Operations
FinanceProject Operations
CommerceSupply Chain ManagementFinanceProject Operations21 out of 60
Dynamics 365 Customer Service CommunityMicrosoft Dynamics 365Capture & evaluate ideas, collaborate at social scale, demonstrate care with closed-loop
+1
Applicable to:Customer Service
Customer Service22 out of 60
Anywhere365 Cloud Contact Center for TeamsWorkstreampeople BVAnywhere365 Web Agent is a full Dynamics 365 Cloud Contact Center platform and embedded client
+1
Applicable to:SaaS
SaaS23 out of 60
iPayments · Credit Card & CollectionsiSolutionsCredit Card Processing and Collections Management for Microsoft Dynamics 365 Business Central
+1
Applicable to:Business Central
Business Central24 out of 60
Customer Insights customer card add-in (Preview)Microsoft Dynamics 365Surface unified customer data and insights within Dynamics 365 applications
+4
Applicable to:MarketingSalesCustomer ServiceField Service
MarketingSalesCustomer ServiceField Service25 out of 60
Genesys Cloud CX™ Integration for Microsoft TeamsGenesysGenesys Cloud CX™ Integration for Microsoft Teams
+1
Applicable to:SaaS
SaaS26 out of 60
RSM Grants Management SystemRSM Product Sales LLCRSM Grants Management System guides grantees and grantors through every aspect of a grants lifecycle
+3
Applicable to:SalesPower AutomatePower Apps
SalesPower AutomatePower Apps27 out of 60
SMART TemplateiXora Solution Ltd.SMART Template lets you insert from hundreds of templates into your mail making it faster.
+1
Applicable to:SaaS
SaaS+included add-ins
+1
28 out of 60
Dynamica Google Maps IntegrationDynamica LabsGoogle Maps Integration with Dynamics 365
+6
Applicable to:MarketingSalesCustomer ServiceField ServiceProject Service AutomationPower Apps
MarketingSalesCustomer ServiceField ServiceProject Service AutomationPower Apps29 out of 60
Contact Center | ROGER365.io for TeamsROGER365.ioBoost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams
+1
Applicable to:SaaS
SaaS+included add-ins
+1
30 out of 60
Trial: Dynamics 365 for Field ServiceMicrosoft Dynamics 365Field service capabilities help organizations deliver to customers outstanding onsite service
+1
Applicable to:Field Service
Field Service31 out of 60
Live Assist for Dynamics 365 powered by LivePersonCommunication Business AvenueEngage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots
+4
Applicable to:MarketingSalesCustomer ServiceField Service
MarketingSalesCustomer ServiceField Service32 out of 60
Webex Contact Center for Microsoft DynamicsCisco Systems, Inc.Webex Contact Center integration for Microsoft Dynamics CRM
+4
Applicable to:MarketingSalesCustomer ServiceField Service
MarketingSalesCustomer ServiceField Service33 out of 60
Dynamics Advanced Field ServiceHSO InnovationAccelerate your business with world-class end-to-end field service management!
+4
Applicable to:SalesCustomer ServiceField Service
Mixed Reality
SalesCustomer ServiceField ServiceMixed Reality34 out of 60
Omnichannel Insights for Dynamics 365MicrosoftGet insights about your customer service omnichannel delivery performance and customer sentiment.
+1
Applicable to:Power BI apps
Power BI apps35 out of 60
NICE CXone Agent for Microsoft TeamsNICEPre-built CXone and Teams integration that enables company-wide collaboration for faster service
+1
Applicable to:SaaS
SaaS36 out of 60
Zoho DeskZoho Corporation Private LimitedThe industry’s first context-aware help desk software that helps businesses focus on the customer.
+1
Applicable to:SaaS
SaaS+included add-ins
+1
37 out of 60
Bulk Email to customers and vendorsEOS SolutionsSend bulk email to customers, vendors and contacts in Microsoft Dynamics 365 Business Central
+1
Applicable to:Business Central
Business Central38 out of 60
WalkMe for DynamicsWalkMe, Inc.Achieve True Digital Adoption & Value Realization on Dynamics
+3
Applicable to:SalesCustomer ServiceField Service
SalesCustomer ServiceField Service39 out of 60
Zendesk SupportZendeskA beautifully simple system for tracking, prioritizing, and solving customer support tickets
+1
Applicable to:SaaS
SaaS40 out of 60
NICE CXone Agent for Microsoft DynamicsNICEIntegrate CRM and contact center controls for more efficient agents and exceptional experiences.
+4
Applicable to:SalesCustomer ServiceField ServicePower Apps
SalesCustomer ServiceField ServicePower Apps41 out of 60
Helpshift - Support AnalyticsHelpshiftOffers valuable insights into overall performance of your support organisation
+1
Applicable to:Power BI apps
Power BI apps42 out of 60
Omnichannel Voice Power Virtual Agent ExtensionMicrosoft Dynamics 365Power Virtual Agent extension for Omnichannel voice capabilities
+2
Applicable to:Customer ServicePower Virtual Agents
Customer ServicePower Virtual Agents43 out of 60
Hootsuite for Microsoft Dynamics 365HootsuiteHarness social data to better understand customers, refine sales leads, and optimize marketing
+3
Applicable to:MarketingSalesCustomer Service
MarketingSalesCustomer Service44 out of 60
Estonian personal and registry codesJärve BiopuhastusEstonian person identification and registry codes for customer
+1
Applicable to:Business Central
Business Central45 out of 60
Dynamics Tender ManagementHSO InnovationOrchestrate Winning Tenders that can be managed and carried out with Flexible Workflows!
+3
Applicable to:SalesCustomer ServiceProject Service Automation
SalesCustomer ServiceProject Service Automation46 out of 60
Five9 Cloud Contact CenterFive9Intelligent Cloud Contact Center for Microsoft Dynamics 365 and Microsoft Teams
+4
Applicable to:SalesCustomer ServiceField ServicePower Apps
SalesCustomer ServiceField ServicePower Apps47 out of 60
Dynamica SMS IntegrationDynamica LabsTwilio SMS Integration with Dynamics 365
+8
Applicable to:MarketingSalesCustomer ServiceField ServiceProject Service AutomationProject OperationsPower AutomatePower Apps
MarketingSalesCustomer ServiceField ServiceProject Service AutomationProject OperationsPower AutomatePower Apps48 out of 60
ClickLearnClickLearnCreate user instructions and e-learning inside Microsoft Dynamics 365 Business Central
+1
Applicable to:Business Central
Business Central49 out of 60
Cavallo Customer ManagementCavalloObtain a unified view of customer and order information for sales & CSR teams running BC.
+1
Applicable to:Business Central
Business Central50 out of 60
Luware Nimbus for Microsoft TeamsLuwareNimbus adds call queueing, presenced based routing, reporting functions and a switchboard to Teams
+1
Applicable to:SaaS
SaaS51 out of 60
Intelligent IT Service Desk Platform for MS TeamsActionable Science Inc.Modern Employee Helpdesk Based on MS Teams, that uses AI to Auto-Resolve IT Requests.
+1
Applicable to:SaaS
SaaS52 out of 60
Extended Field Service - Warranty ManagementHitachi SolutionsAutomatically track and manage customer asset warranty activity in Dynamics 365 for Field Service
+3
Applicable to:Customer ServiceField ServicePower Apps
Customer ServiceField ServicePower Apps53 out of 60
Created-by on DocumentsAbakionKeep track of who created the documents
+1
Applicable to:Business Central
Business Central54 out of 60
Telephone Integration: Phone connected to Dynamicsmscrm-addons.com ( PTM EDV Systeme )Connect your phone to Dynamics 365 to get Click-2-Dial, Caller-recognition, Screen-Pops and more
+6
Applicable to:MarketingSalesCustomer ServiceField ServiceProject Service AutomationPower Apps
MarketingSalesCustomer ServiceField ServiceProject Service AutomationPower Apps55 out of 60
Business RentalHEPTACOM GmbHVertical solution to enable renting in Business Central – for just 5€ per user.
+1
Applicable to:Business Central
Business Central56 out of 60
Sprinklr Modern Care for Dynamics 365Sprinklr, Inc.Empower your Dynamics 365 with Customer Care on 35+ Social & Messaging Channels
+3
Applicable to:MarketingSalesCustomer Service
MarketingSalesCustomer Service57 out of 60
STREAMLINE©Rock Solid Technologies, Inc.Government agencies need custom solutions fast and within budget.
+1
Applicable to:SaaS
SaaS58 out of 60
Dynamics 365 Data ArchivalPragmasys ConsultingEffective Dynamics 365 data management and archival solution
+2
Applicable to:SalesField Service
SalesField Service59 out of 60
Azure Cosmos DB for DocumentDB API Data ProviderMicrosoft Dynamics 365Azure Cosmos DB for DocumentDB API Data Provider (Preview)
+2
Applicable to:SalesField Service
SalesField Service60 out of 60