Embrace (Adoption and Change Management) 4-Wk Imp

Core BTS

The application of standard processes and tools for leading the people side of change.

Often, managing the people side of a change is the most challenging component of digital transformation. That’s why Core BTS, developed Embrace, a collaborative change management and adoption program. The custom-developed program helps clients ensure a Microsoft 365 solution is effectively embraced, adopted, and used.

Prepares your workforce for upcoming changes​ Optimizes end user adoption and usage​ of Microsoft 365 solutions Mitigates project risk and resistance​ Drives faster ROI​ Ensures a project achieves intended outcomes​ Makes IT initiatives more successful

Strategic Readiness​ Key Stakeholders​

  • Provide direction and governance of Microsoft 365 services where necessary​

Organizational Readiness​ Company-Wide​

  • Information about the change is communicated effectively and often using accepted mediums​

Operational Readiness​ IT Admins & Support​

  • Service desk is prepared with troubleshooting guides and workflows​ involving Microsoft 365 products

Individual Readiness​ End User​

  • Awareness of upcoming changes​
  • Training and adoption ​of adopted Microsoft 365 services

At a glance