Zendesk Support

by Zendesk

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(1005 ratings)

A beautifully simple system for tracking, prioritizing, and solving customer support tickets

We support you, you support your customers

Zendesk Support puts all your customer information in one place. Everything you need lives in a single location, so that communication between you and your customers is efficient, relevant, and personalized to that customer. Integrate your customer support into email with the Outlook Add-In

Customer service for humans

Build trust with customers by offering responsive, personalized, support on the channels they prefer.

Powerfully productive agents

Set agents up for success with effective tools for collaboration, information gathering, and automation. There are over 500 apps in the Zendesk Apps marketplace for Zendesk Support to increase agent productivity and impact. Collaborate seamlessly between your agents and SMEs with Outlook Groups + Zendesk Support and Microsoft Teams + Zendesk Support

Self-service satisfaction

Give customers 24/7 support with easy access to the answers they need, wherever they are. Zendesk web widget allows your customers to access your Help Center + FAQs on your website so that they can find their own answers at their convenience.

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At a glance