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Anywhere365® Contact Center for Teams
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® Dialogue Cloud platform for Omnichannel Communications
1 out of 60
Power-CRM for Marketing, Sales & Customer Service
Power-CRM, Inc.
+1
Applicable to:
SaaS
Power-CRM - Easy to use, powerful & affordable CRM
5.0
(1 ratings)
2 out of 60
SMART Template
iXora Solution Ltd.
+1
Applicable to:
SaaS
+included add-ins
+1
SMART Template lets you insert from hundreds of templates into your mail making it faster.
3 out of 60
Anywhere365® Attendant Console for Microsoft Teams
Workstreampeople BV
+1
Applicable to:
SaaS
+included add-ins
+1
The most powerful and user friendly Attendant Console in the market, native to Microsoft Teams
4 out of 60
Zoho Desk
Zoho Corporation Private Limited
+1
Applicable to:
SaaS
+included add-ins
+1
The industry’s first context-aware help desk software that helps businesses focus on the customer.
4.6
(997 ratings)
5 out of 60
Zendesk Support
Zendesk
+1
Applicable to:
SaaS
A beautifully simple system for tracking, prioritizing, and solving customer support tickets
4.5
(1003 ratings)
6 out of 60
NICE CXone Agent for Microsoft Teams
NICE
+1
Applicable to:
SaaS
Pre-built CXone and Teams integration that enables company-wide collaboration for faster service
4.5
(1000 ratings)
7 out of 60
Luware Nimbus for Microsoft Teams
Luware
+1
Applicable to:
SaaS
Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams
8 out of 60
ALVAO Service Desk
ALVAO
+1
Applicable to:
SaaS
+included add-ins
+2
ALVAO Service Desk consolidates all incidents and user requests via a single point of contact.
4.7
(32 ratings)
9 out of 60
Genesys Cloud Contact Center for Dynamics 365
AppxConnect
+1
Applicable to:
SaaS
Add Contact Center capabilities of Genesys Cloud to your Dynamics 365.
10 out of 60
Anywhere365® WebAgent
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
4.3
(3 ratings)
11 out of 60
Webex Contact Center for Microsoft Teams
Cisco Systems, Inc.
+1
Applicable to:
SaaS
Webex Contact Center integration for Microsoft Teams
12 out of 60
Knowledge Base
Wats
+1
Applicable to:
SaaS
Capture your Know Hows : AI powered Knowledge Management and intuitive information access.
5.0
(1 ratings)
13 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+1
Applicable to:
SaaS
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
14 out of 60
Zoho Forms
Zoho Corporation Private Limited
+1
Applicable to:
SaaS
+included add-ins
+1
Create custom online forms to collect and manage data efficiently.
15 out of 60
Intelligent IT Service Desk Platform for MS Teams
Actionable Science Inc.
+1
Applicable to:
SaaS
Modern Employee Helpdesk Based on MS Teams, that uses AI to Auto-Resolve IT Requests.
16 out of 60
Atlas Intelligent Knowledge Platform for Microsoft 365
ClearPeople
+1
Applicable to:
SaaS
Combining intranet, collaboration and knowledge management into a single AI-powered platform
4.8
(14 ratings)
17 out of 60
Contact Center | ROGER365.io for Teams
ROGER365.io
+1
Applicable to:
SaaS
+included add-ins
+1
Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams
18 out of 60
Voca Conversational Interaction Center
AudioCodes
+1
Applicable to:
SaaS
One-Screen. AI-first Contact Center Built for Microsoft Teams.
19 out of 60
CTI Data Connector for Salesforce
Mirage Computer Systems GmbH
+1
Applicable to:
SaaS
Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer
20 out of 60
SMART Chat - AI Chatbot
ICS.AI LTD
+1
Applicable to:
SaaS
Human parity AI powered virtual web assistant pre-trained to answer thousands of user queries
21 out of 60
PBX Asterisk + Microsoft Dynamics 365 Integration
WaveAccess
+1
Applicable to:
SaaS
Integrate your MS Dynamics 365 with Asterisk based PBX system and achieve the best CRM performance
22 out of 60
uWebChat License
Universal IT B.V.
+1
Applicable to:
SaaS
+included add-ins
+1
Secure omnichannel live chat, powered by Microsoft Teams and Azure OpenAI (GPT-4 language model)
5.0
(1 ratings)
23 out of 60
Applicant Tracking System
Precedent HR
+1
Applicable to:
SaaS
ATS is an online tool that helps you choose the right top talent for your jobs.
4.0
(1 ratings)
24 out of 60
Calabrio Workforce Management (WFM)
Teleopti AB
+1
Applicable to:
SaaS
Drive Business Success with Future-Proof, Intelligent Workforce Management
4.4
(30 ratings)
25 out of 60
BIMvision web viewer
Datacomp IT Sp. z o.o.
+1
Applicable to:
SaaS
The BIMvision web viewer to display and review IFC models, its components and properties.
26 out of 60
Genesys Cloud CX™ Integration for Microsoft Teams
Genesys
+1
Applicable to:
SaaS
Genesys Cloud CX™ Integration for Microsoft Teams
27 out of 60
e-カルテ
Software Service, Inc.
+1
Applicable to:
SaaS
電子カルテシステム(新版e-カルテ)
28 out of 60
Balcão Virtual de Atendimento com Microsoft Teams
Studio 365
+1
Applicable to:
SaaS
Reimaginando a Experiência de Atendimento com Microsoft Teams
29 out of 60
Tendfor Contact Center and Attendant Console/Receptionist for Microsoft Teams
Tendfor AB
+1
Applicable to:
SaaS
+included add-ins
+1
The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams
30 out of 60
TOPdesk
TOPdesk b.v.
+1
Applicable to:
SaaS
Get service departments working together with TOPdesk’s Enterprise Service Management software.
4.4
(27 ratings)
31 out of 60
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+included add-ins
+1
Imagine significantly improving customer satisfaction and employee engagement in just days!
5.0
(2 ratings)
32 out of 60
Talkdesk Microsoft Teams Connector
Talkdesk, Inc.
+1
Applicable to:
SaaS
Microsoft Teams integration to Talkdesk that enables directory and direct routing
33 out of 60
TOPdesk – Azure DevOps integration
Delta-N
+1
Applicable to:
SaaS
The TOPdesk - Azure DevOps integration works in both directions and provides vast efficiency gains.
34 out of 60
Think AI Bot for Connectwise
Think AI Consulting Corporation
+1
Applicable to:
SaaS
Let your customers to get ticket status, schedule assignments from Connectwise with the user Chatbot
35 out of 60
WebChat
inwebco GmbH
+1
Applicable to:
SaaS
Integration of a chat widget for direct communication with customers in a team channel.
36 out of 60
Medical Speech to Text ( STT )
Tech Mahindra Limited
+1
Applicable to:
SaaS
Automatically transcribe Speech from Medical Prescriptions or Discharge Summary to Text
37 out of 60
Chat365 for Teams: Your Communication Hub
AGEVIS
+1
Applicable to:
SaaS
Create synergy across tools and teams, boost sales and provide great service within Microsoft Teams.
38 out of 60
Genesys Gplus Adapter for Dynamics 365
Genesys
+1
Applicable to:
SaaS
Unify your contact center and CRM system to deliver a personalized customer experience.
39 out of 60
mGrants - A Grants Management System on Power Apps
Merp Systems Inc
+1
Applicable to:
SaaS
Grants Management System
40 out of 60
Auror - Crime Intelligence Platform
Auror
+1
Applicable to:
SaaS
Reduce crime, loss, and harm in your retail stores
41 out of 60
Quality management for customer interactions
Daisee Pty Ltd
+1
Applicable to:
SaaS
Automate contact center quality assurance and risk management using AI-driven speech analytics.
42 out of 60
CC4Teams
ContactCenter4All
+1
Applicable to:
SaaS
CC4Teams adds functionalities such as inteligent routing to Microsoft Teams
43 out of 60
Q-Flow®Patient Journey Platform
Q-nomy
+1
Applicable to:
SaaS
Patient Jounrey,Optimized. Care Delivery Planning And Real-Time Orchestration Platform
4.7
(3 ratings)
44 out of 60
Jenny
GetJenny
+1
Applicable to:
SaaS
Jenny
45 out of 60
Zimplicit
RESOLVR AB
+1
Applicable to:
SaaS
Enables organizations to achieve desired outcomes by empowering employees to make it happen.
46 out of 60
Cloud Voice for Microsoft Teams
UniVoIP
+1
Applicable to:
SaaS
Maximize the value of Microsoft Teams with UniVoIP's Cloud Voice and management platform.
5.0
(7 ratings)
47 out of 60
Telehealth platform
Psyalive
+1
Applicable to:
SaaS
Telehealth platform to be integrated in health corporates
48 out of 60
Wayfinding platform for people with disabilities
LAZARILLO TEC SPA
+1
Applicable to:
SaaS
Mobile maps platform to make your space and services more accessible for people with disabilities
49 out of 60
EmailTree AI Automation
EMAILTREE AI
+1
Applicable to:
SaaS
+included add-ins
+1
Human & AI Converse with Business Applications
50 out of 60
DevOps services for Microsoft Dynamics 365 CRM
WaveAccess
+1
Applicable to:
SaaS
WaveAccess offers Continuous Integration services for Dynamics 365 CRM development
51 out of 60
CASERIS Timio for Microsoft Teams
CASERIS GmbH
+1
Applicable to:
SaaS
Multichannel Contact Center Software for Microsoft TEAMS
52 out of 60
The LeapXpert Communications Platform
LeapXpert Limited
+1
Applicable to:
SaaS
LeapXpert enables compliant communication from Microsoft Teams to consumer messaging platforms
53 out of 60
Quadient Inspire CXM Solution
Quadient Group AG
+1
Applicable to:
SaaS
Quadient’s portfolio of industry-leading Customer Experience Management (CXM) solutions.
4.9
(89 ratings)
54 out of 60
Ticketing As A Service
kitameraki limited
+1
Applicable to:
SaaS
+included add-ins
+1
Allow you to boost your company productivity by handling your service desk incidents & requests.
55 out of 60
STREAMLINE©
Rock Solid Technologies, Inc.
+1
Applicable to:
SaaS
Government agencies need custom solutions fast and within budget.
56 out of 60
Weaver: AI conversational platform
NOVENTIQ
+1
Applicable to:
SaaS
AI virtual assistant with capabilities of having human-like conversations with your customers.
57 out of 60
Power BI voor TOPdesk
Victa
+1
Applicable to:
SaaS
Power BI voor TOPdesk
58 out of 60
Dynamics 365 and Genesys Contact Centre Connector
Byte Information Technology Pty Ltd
+1
Applicable to:
SaaS
Connect your Genesys Contact Centre platform with Microsoft Dynamics CRM and improve your CX
59 out of 60
Competella Communication Suite
Competella AB
+1
Applicable to:
SaaS
A Contact Center and Attendant Console solution for excellent customer service with Microsoft Teams.
60 out of 60
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