AppSource
Give feedback
Help + support
Saved items
Private plans
Just a moment, logging you in...
All
Apps
Categories
Industries
Consulting Services
Partners
Filters
Clear all
Products
Categories (1)
Industries
Trials
Pricing Model
Ratings
Compliance
Select a tier of app compliance and security.
Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
Showing results in apps.
View
related results in industry clouds
.
All results
Social Media Management
Orlo
+3
Applicable to:
Marketing
Sales
Customer Service
Social Media management for Dynamics365 CE and Power BI
4.6
(33 ratings)
1 out of 60
TOPdesk
TOPdesk b.v.
+1
Applicable to:
SaaS
Get service departments working together with TOPdesk’s Enterprise Service Management software.
4.4
(27 ratings)
2 out of 60
InGenius - Computer Telephony Integration (CTI)
InGenius
+2
Applicable to:
Sales
Customer Service
Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.
5.0
(3 ratings)
3 out of 60
RMA
SucceedIT B.V.
+1
Applicable to:
Business Central
The app for keeping track of cases such as complaints, returns, backorders, etc.
4 out of 60
Provance ServiceTeam ITSM Enterprise
Provance
+3
Applicable to:
Power Automate
Power Virtual Agents
Power Apps
Conceived in Power Apps, ServiceTeam is designed for Microsoft Customers and MSPs.
4.2
(12 ratings)
5 out of 60
Attachment Viewer
On Point Ltd.
+1
Applicable to:
Business Central
Access All Your Files Easily with Attachment Viewer, No Downloads Required
5.0
(1 ratings)
6 out of 60
Ticketing As A Service
kitameraki limited
+1
Applicable to:
SaaS
+included add-ins
+1
Allow you to boost your company productivity by handling your service desk incidents & requests.
7 out of 60
Chat365 for Teams: Your Communication Hub
AGEVIS
+1
Applicable to:
SaaS
Create synergy across tools and teams, boost sales and provide great service within Microsoft Teams.
8 out of 60
Jenny
GetJenny
+1
Applicable to:
SaaS
Jenny
9 out of 60
e-カルテ
Software Service, Inc.
+1
Applicable to:
SaaS
電子カルテシステム(新版e-カルテ)
10 out of 60
Edit In Outlook
Q-Team Solutions
+1
Applicable to:
Business Central
Edit your Microsoft Dynamics 365 Business Central emails in Microsoft Outlook.
5.0
(1 ratings)
11 out of 60
Software Licenses Manager
Dot App Ltd.
+1
Applicable to:
Business Central
Helps software vendors, distributors and resellers manage their product licenses more efficiently
12 out of 60
365 business Address Validation
365 business development
+1
Applicable to:
Business Central
Address check & address validation in Microsoft Dynamics 365 Business Central.
5.0
(1 ratings)
13 out of 60
Parloa
Parloa GmbH
+1
Applicable to:
SaaS
Conversational AI platform to automate phone calls, on-site chats, WhatsApp chats or Teams chats.
14 out of 60
Counter Sales
Insight Works
+1
Applicable to:
Business Central
A point-of-sale solution for professional salespeople at trade desks or sales counters.
5.0
(6 ratings)
15 out of 60
BIMvision web viewer
Datacomp IT Sp. z o.o.
+1
Applicable to:
SaaS
The BIMvision web viewer to display and review IFC models, its components and properties.
16 out of 60
ServiceNow Incident Management with PowerApps
AQL Technologies
+1
Applicable to:
Power Apps
Create incident in ServiceNow from PowerApps
17 out of 60
Education Management for Microsoft Dynamics 365
d365.Global Pty Ltd
+1
Applicable to:
Sales
Education solution for Dynamics 365 providing administration and student management and portals
18 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
19 out of 60
Power Apps for Manufacturing
Alithya Fullscope Solutions, Inc.
+2
Applicable to:
Sales
Power Apps
Manufacturers accelerate ROI with a suite of Power Apps for account planning + business forecasting.
20 out of 60
Customer Service Management
Systems Limited
+2
Applicable to:
Customer Service
Power Apps
Knowledge-centric complaint handling system, supports incident-based services through SLA
21 out of 60
Gravity
MTC
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Gravity for CRM is the #1 cloud accounting software with Financials & CRM fully integrated.
4.7
(33 ratings)
22 out of 60
WebChat
inwebco GmbH
+1
Applicable to:
SaaS
+included add-ins
+1
Seamless integration of a webchat widget for your website and Microsoft Teams
23 out of 60
Tendfor Contact Center and Attendant Console/Receptionist for Microsoft Teams
Tendfor AB
+1
Applicable to:
SaaS
+included add-ins
+1
The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams
24 out of 60
Archive for Dynamics 365
ARIVERSE
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Apps
Archive Dynamics or Dataverse data to Microsoft Azure or local SQL and view directly on native forms
25 out of 60
Soul Machines | Create AI-Powered Digital People™ with Soul Machines Studio
Soul Machines Inc.
+1
Applicable to:
SaaS
Digital People™ that use autonomous animation to bring technologies like generative AI to life
26 out of 60
Sprout Social for Microsoft Dynamics 365
Sprout Social
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Engage in better sales and customer care conversations using social media data from Sprout Social
4.6
(1001 ratings)
27 out of 60
WFM Adapter
TTEC Digital
+1
Applicable to:
Customer Service
The WFM adapter sends RTA and historical data to the leading 3P workforce management systems.
28 out of 60
Praxedo - Field Service Management (FSM)
Praxedo
+1
Applicable to:
Business Central
Field Service Management software, positioned prominently in the Gartner® Magic Quadrant since 2016.
29 out of 60
Handyman Field-Service Management for Dynamics 365 Business Central
GSGroup AS
+1
Applicable to:
Business Central
Mobile App for Field Service Management + graphical dispatch board fully integrated in your ERP
5.0
(2 ratings)
30 out of 60
Easy EFT - Process Credit Cards with Authorize.NET
Navisiontech, Inc
+1
Applicable to:
Business Central
Process credit cards in Microsoft Dynamics 365 Business Central using Authorize.NET
5.0
(3 ratings)
31 out of 60
Prodware IT Service Management (ITSM)
Prodware Group
+1
Applicable to:
Customer Service
Boost ITIL compliance with a specialist ITSM service solution for IT companies
32 out of 60
Customer Engagement for Teams
Solgari
+1
Applicable to:
SaaS
+included add-ins
+1
Enabling every employee to be a customer champion
5.0
(2 ratings)
33 out of 60
Balcão Virtual de Atendimento com Microsoft Teams
Studio 365
+1
Applicable to:
SaaS
Reimaginando a Experiência de Atendimento com Microsoft Teams
34 out of 60
CRM Accelerator for Financial Services
HSO
+1
Applicable to:
SaaS
Unify and automate your financial processes with our industry-specific accelerator
35 out of 60
VeriChannel Omni-Channel Banking on Microsoft Cloud for Financial Services
VeriPark
+2
Applicable to:
Sales
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute financial transactions
36 out of 60
Deepbrain AI Inc.
DeepBrain AI INC.
+1
Applicable to:
SaaS
Humanize your digital interactions & engagements with DeepBrain AI
37 out of 60
Alvaria Workforce Engagement Management
Aspect Software
+1
Applicable to:
SaaS
Use the #1 rated contact center workforce management tool in North America to manage your workforce.
38 out of 60
WeChat Connector
无锡科融昇软件有限公司
+5
Applicable to:
Marketing
Sales
Customer Service
Project Service Automation
Power Apps
Unlocking business potential with WeChat Connector for Power Platform and Dynamics 365
39 out of 60
Contact Center & Attendant Console for Microsoft Teams
Tendfor Inc
+1
Applicable to:
SaaS
+included add-ins
+1
A fully featured contact center, attendant console, and advanced call handler for Microsoft Teams.
40 out of 60
Field Inspection App — Empower Field Service Frontline Workers
KAISPE LLC
+2
Applicable to:
Power Automate
Power Apps
Simplify field tasks with AI-powered assignment for seamless inspections with user-friendly tools
5.0
(1 ratings)
41 out of 60
Medical Speech to Text ( STT )
Tech Mahindra Limited
+1
Applicable to:
SaaS
Automatically transcribe Speech from Medical Prescriptions or Discharge Summary to Text
42 out of 60
Azure Cosmos DB for DocumentDB API Data Provider
Microsoft Dynamics 365
+2
Applicable to:
Sales
Field Service
Azure Cosmos DB for DocumentDB API Data Provider (Preview)
1.6
(14 ratings)
43 out of 60
VISITOR LOG APP
MultiThread ICT Solutions
+1
Applicable to:
Power Apps
Visitor Log App helps companies to efficiently manage and process visitors.
5.0
(2 ratings)
44 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 ratings)
45 out of 60
Room Booking System
CorporateServe Solutions Pvt Ltd
+1
Applicable to:
Business Central
🌟 Experience a powerful digital transformation with our CS Room Booking System! 🌟
5.0
(1 ratings)
46 out of 60
Auror - Crime Intelligence Platform
Auror
+1
Applicable to:
SaaS
Reduce crime, loss, and harm in your retail stores
47 out of 60
PBX Asterisk + Microsoft Dynamics 365 Integration
WaveAccess
+1
Applicable to:
SaaS
Integrate your MS Dynamics 365 with Asterisk based PBX system and achieve the best CRM performance
48 out of 60
DevOps services for Microsoft Dynamics 365 CRM
WaveAccess
+1
Applicable to:
SaaS
WaveAccess offers Continuous Integration services for Dynamics 365 CRM development
49 out of 60
Irene, Asistente Virtual y Chatbot en Azure
Grupo Scanda
+1
Applicable to:
SaaS
Irene facilita la atención digital eficiente a clientes y usuarios con Inteligencia Artificial.
50 out of 60
Checklists for D365
MiiiA Pty Ltd
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
The ultimate to-do & checklist functionality for Microsoft Dynamics 365
3.0
(2 ratings)
51 out of 60
RightAnswers Connected Knowledge Management
Upland Software
+1
Applicable to:
Customer Service
Upland RightAnswers and Microsoft Dynamics
52 out of 60
COSMO Environmental Services
COSMO CONSULT
+3
Applicable to:
Supply Chain Management
Operations
Finance
The recommended platform for Waste management, Recycling and Reverse logistics organizations
5.0
(10 ratings)
53 out of 60
Counter Sales (NA)
Insight Works
+1
Applicable to:
Business Central
A point-of-sale app for professional salespeople at trade desks or sales counters (NA Version).
5.0
(7 ratings)
54 out of 60
Powerblox Complaint Management
Powerblox
+1
Applicable to:
Business Central
Effortlessly manage and process customer and vendor complaints.
5.0
(1 ratings)
55 out of 60
dot.Hospitality
Dot.Cy Developments Limited
+9
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
Guest Relationship Management platform for Luxury Hotels, integrated with Opera PMS.
56 out of 60
mGrants - A Grants Management System on Power Apps
Merp Systems Inc
+1
Applicable to:
SaaS
Grants Management System
57 out of 60
Base Currency Conversion
Microsoft Dynamics 365
+2
Applicable to:
Sales
Customer Service
Provides Base Currency Conversion
1.0
(1 ratings)
58 out of 60
Pop-Up Notes
Cost Control Software
+1
Applicable to:
Business Central
Pop-Up Notes gives you the ability to repeatedly issue Notes and reminders electronically
59 out of 60
SmartConnect AWS Contact Center CTI For Microsoft Dynamics 365
Maaz Technologies
+4
Applicable to:
Customer Service
Power Automate
Power Virtual Agents
Power Apps
Enhance Customer Service with MT AWS SmartConnect's AI Omnichannel Contact Center Solution
60 out of 60
Previous
1
2
3
4
5
Next