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Anywhere365® WebAgent
Workstreampeople BV
+1
Applicable to:
SaaS
Anywhere365® WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
4.3
(3 ratings)
1 out of 42
Genesys Gplus Adapter for Dynamics 365
Genesys
+1
Applicable to:
SaaS
Unify your contact center and CRM system to deliver a personalized customer experience.
2 out of 42
Soul Machines | Create AI-Powered Digital People™ with Soul Machines Studio
Soul Machines Inc.
+1
Applicable to:
SaaS
Digital People™ that use autonomous animation to bring technologies like generative AI to life
3 out of 42
Dynamics 365 and Genesys Contact Centre Connector
Byte Information Technology Pty Ltd
+1
Applicable to:
SaaS
Connect your Genesys Contact Centre platform with Microsoft Dynamics CRM and improve your CX
4 out of 42
Nuance Contact Center AI
Nuance
+1
Applicable to:
SaaS
Contact Center AI for conversational engagements, biometric authentication, and agent efficiency
5 out of 42
LivePerson Conversational Cloud
LivePerson Inc.
+1
Applicable to:
SaaS
LivePerson's Conversational Cloud (LiveEngage) powers the digital contact center with humans & bots.
4.6
(133 ratings)
6 out of 42
Tenfold Next Gen CTI
Callinize, inc. dba Tenfold
+1
Applicable to:
SaaS
CTI for Sales & Contact Center - Customer Experience & Productivity - Cisco, Avaya, Genesys, Skype
7 out of 42
eGain Knowledge Hub™ for Microsoft SharePoint Online
eGain Corporation
+1
Applicable to:
SaaS
eGain Knowledge Hub™, the top-rated, analyst awarded AI knowledge platform for customer service
8 out of 42
Nuance Cloud IVR
Nuance
+1
Applicable to:
SaaS
A natural, intuitive self-service conversational IVR that customers will actually use and prefer.
9 out of 42
eGain Knowledge Hub™ for Microsoft Teams
eGain Corporation
+1
Applicable to:
SaaS
Transform employee productivity and experience with eGain Knowledge Hub™ for Microsoft Teams
5.0
(1 ratings)
10 out of 42
Smart Chat for Enhanced Support and Marketing
SouqProcare LTD
+1
Applicable to:
SaaS
Alz-Bot, Support, customers, chatbot, Chat Bot, Smart Chat, Marketing, Intelligent Chatbot
5.0
(1 ratings)
11 out of 42
Observe.AI Voice Intelligence
Observe.AI
+1
Applicable to:
SaaS
VOICE INTELLIGENCE FOR ENTERPRISE SUPPORT Insights to improve QA, agent coaching & Voice with AI.
4.8
(197 ratings)
12 out of 42
EBM (The Enterprise Bot Manager)
Filament
+1
Applicable to:
SaaS
Empowering enterprise teams to create, manage and scale engaging chatbots and digital assistants.
13 out of 42
Teams Connect - Contact Centre
ipSCAPE
+1
Applicable to:
SaaS
Contact Centre solution for Teams
14 out of 42
iWOrC - Intelligent Work Orchestration & Customer Engagement Platform
IGT Solutions
+1
Applicable to:
SaaS
iWOrC is a multi-channel digital customer engagement, intelligent workload orchestration tool.
15 out of 42
UNFYD®WORKS
SmartConnect Technologies Pvt. Ltd
+1
Applicable to:
SaaS
Enterprise DxP platform, omni-channel collaboration, powered by OpenAI & Cognitive services
16 out of 42
FrontStage as a Service V5.0
FrontStage Technologies
+1
Applicable to:
SaaS
FrontStage is an Omni-channel Contact Centre platform natively integrated within Microsoft Teams.
17 out of 42
UNFYD® LINK
SmartConnect Technologies Pvt. Ltd
+1
Applicable to:
SaaS
Enterprise-grade ticketing/case management platform, ChatGPT powered intelligent process automation
18 out of 42
UNFYD® TALK
SmartConnect Technologies Pvt. Ltd
+1
Applicable to:
SaaS
Enterprise-grade omni-channel chat platform
19 out of 42
UNFYD® TRACK
SmartConnect Technologies Pvt. Ltd
+1
Applicable to:
SaaS
Integrated Field Service Management Platform
20 out of 42
Omnichannel Messaging API
CM.com N.V.
+1
Applicable to:
SaaS
A single API for mobile messaging channels SMS, WhatsApp, Apple, Google, RCS, Viber and more
21 out of 42
Elevate Your Business with Comprehensive Customer & Lead Management Solutions
SouqProcare LTD
+1
Applicable to:
SaaS
Customer management, Lead management, Relationship building, Lead generation strategy, Website build
22 out of 42
Enhance Customer Communication with Calling & 2-Way Texts Integration
SouqProcare LTD
+1
Applicable to:
SaaS
Calling and texting integration, Customer communication, 2-way text messaging, Phone call automation
23 out of 42
GenAI Triage
COGNITIVE AUTOMATION VENTURE PTY LTD
+1
Applicable to:
SaaS
Revolutionise Your Support Ticket System with Generative AI
24 out of 42
Sinch Conversational Care
Sinch Sweden AB
+1
Applicable to:
SaaS
Conversational Customer Service
25 out of 42
Quiq Conversational Platform
Quiq, Inc.
+1
Applicable to:
SaaS
Enable Apple Business Chat, Google Business Messages and Instagram - Dynamics 365
4.7
(23 ratings)
26 out of 42
Vocamate: Intelligent voice & chatbot PaaS
Prof IT LLC
+1
Applicable to:
SaaS
A platform for creating intelligent voice and chat bots
27 out of 42
ART&MIS Registers
ART&MIS, s.r.o.
+1
Applicable to:
SaaS
Microsoft Dynamics 365 Addon - propojení s registry ekonomických subjektů - ARES, MERK a CreditCheck
28 out of 42
Feedback Cloud
ODCEM Technologies Pvt. Ltd
+1
Applicable to:
SaaS
Capture the voice of customers, employees, & partners. Get rich insights to build brand loyalty.
4.6
(10 ratings)
29 out of 42
Service Desk BI
Hikari Data Solutions Ltd.
+1
Applicable to:
SaaS
Incident Lifecycle Management - Make Smarter Data Driven Decisions
30 out of 42
Voicy Telephone Agent
Voicy AI
+1
Applicable to:
SaaS
Automated Customer service Agent driven by AI
31 out of 42
Captivate Chat
Captivate IO Ltd
+1
Applicable to:
SaaS
Turn Teams into a live chat platform
5.0
(4 ratings)
32 out of 42
Help Center: Ayuda en línea automatizada
nerv
+1
Applicable to:
SaaS
Automatice más del 80% de las interacciones online con clientes y reduzca costos.
33 out of 42
Manzana Bot
Manzanica
+1
Applicable to:
SaaS
Customer loyalty management software powered by Microsoft Dynamics 365
34 out of 42
Fastservice
Centro Computer S.p.A.
+1
Applicable to:
SaaS
Software web e mobile per servizi di assistenza e help desk
35 out of 42
Jodo Basic
Avhan Technologies Pvt Ltd
+1
Applicable to:
SaaS
Jodo Basic Cloud Telephony – Create Multi-lingual Customer Experiences in Real-time GLOBALLY.
36 out of 42
Jodo Digital Communication Solution
Avhan Technologies Pvt Ltd
+1
Applicable to:
SaaS
Jodo Digital Solutions – Go Direct2Customer in the Connected Business World!
37 out of 42
Puzzle - Clientele Solution
Yeger Tek DMCC
+1
Applicable to:
SaaS
A Personal Touch To Bland Communication
38 out of 42
AI-Powered Virtual Helpdesk
GoPhygital Pvt. Ltd.
+1
Applicable to:
SaaS
An AI-powered, video communication based virtual helpdesk to automate and enhance Customer Service
39 out of 42
ABILITY CCS Retail ERP
Ability Commerce
+1
Applicable to:
SaaS
ABILITY CCS ERP – collect, store and manage data across internal & external apps, for B2B, B2C & D2C
40 out of 42
AutoFAQ Cloud
DIPKHAKLAB, OOO
+1
Applicable to:
SaaS
AI-powered knowledge base service for employee and customer support robotization
41 out of 42
CSG Conversational AI
Csg Systems, Inc.
+1
Applicable to:
SaaS
Enable intelligent conversations and true AI driven customer experiences across entire enterprise
42 out of 42