https://store-images.s-microsoft.com/image/apps.37250.b5ca4432-4b26-4605-8d4c-66188dc587e3.bb1877f0-3fad-4ec2-9263-24da8eaa6782.82ae512e-3e24-40b2-8350-788e6478e9ca

Long-Term Support and Service for Microsoft Dynamics 365: 4-Wk Implementation

Dyn365Pros

Unlimited Microsoft Dynamics 365 support and administrative assistance. Data review, trainings, system check and discount on rates for project related services.

Work with a dedicated Microsoft Certified Professional from Dyn365Pros, whose role is making sure your team and system are up to the task of successfully managing your business. This engagement provides a paid 4-week evaluation period of our annual service package.

Deliverables

Includes the following for up to 20 licensed users:

  • Customer Account set up
  • Unlimited support questions and admin-level assistance for users of Customer Engagement App standard functionality
  • One-user adoption metrics dashboard for admins and management roles
  • Two-hour system and data review
  • One-hour business process recommendations
  • Two 1-hour live training sessions on current version of Dynamics 365 standard functionality
  • $10.00 discount on project-related service rates

Other Details:

  • For Dynamics 365 Customer Engagement Online Apps
  • Support via phone, email, and online meeting
  • 3 hour response time Monday through Friday
  • Does not cover implementation or integration of additional apps or workloads
  • After the trial period expires, extending the Dyn365 Assist service requires an annual agreement

At a glance

https://store-images.s-microsoft.com/image/apps.50619.b5ca4432-4b26-4605-8d4c-66188dc587e3.bb1877f0-3fad-4ec2-9263-24da8eaa6782.9766c085-ce7c-4d39-9057-144f2ff973d2