RPA to Improve first contact resolution and customer satisfaction, reduce training time and costs, and strengthen customer retention
Operate more efficiently by streamlining repetitive, mundane tasks. Customer Service employees can focus on meaningful work and accomplish more strategic, creative tasks.
For over 20 years, Smartbridge has been providing experienced staff and professional services support business and IT for our large and enterprise clients. Your Power Automate projects deserve the best subject matter experts, and they’re right here at Smartbridge.
95% of customers get data from 3 or more channels for a single transaction, and inconsistency across these channels is the leading cause of poor customer experience.
Customer Service Use Cases with Power Automate:
Examples of Deliverables that may be included in this project:
In our first call, a Smartbridge automation manager or director will discuss your goals and requirements. Implementations may range from deployment of one bot to many. We will give you an idea of timelines and costs and potentially schedule an assessment or strategy call as the next step.
Do you just need temporary staffing? Find our listing for Power Automate Staff Augmentation. Smartbridge staffing options and rates vary depending on your need. Contact us to learn more about complementing your internal staff.
Smartbridge is a Microsoft Digital & App Innovation, and Data & AI Solutions Partner, and a 20-year-old IT consultancy focusing on simplifying business transformation. We partner alongside you in your journey towards building a modernized, digital ecosystem.
Smartbridge provides the strategy, implementation, and support to bring your digital agenda to reality. With digital innovation and analytics, establish a sharper understanding of your customer’s needs. Automation and modernization services propel you to your goals of operating as a mature digital ecosystem.
The Smartbridge culture is founded on an understanding of customer challenges, coupled with an empathetic approach. It is endorsed with a track record of providing exceptional experiences driven by our thought leadership.