Platform offering 360° management of Persons, Employers and Service Providers
Davyn's Social Security Citizen Engagement platform integrates Insured Persons Registration, Employer Registration, Contribution and Benefits to offer a 360° view of Persons, Employers and Service Providers. Portals are designed for Insured Persons, Employers, Compliance and Service Providers, with Multi Channel options to ensure accessibility by all Citizens/Clients.
This solution provides the following benefits:
- Single (360°) view of the citizen resulting in more informed decision making
- Increase operational efficiency and reduce processing times by integrating all systems into one streamlined platform with common processes.
- Reduce branch wait times and improve service for Insured Persons by implementing appointments, self service kiosks and portals.
- Improve accessibility and participation in Social Security by providing convenient, user centric channels.
- Enhance reporting, alerts and dashboards to enable better decision making.
- Improve performance management at by tracking business process times
- Improve security of data by limiting access to authorized personnel and auditing user actions.
- Fraud reduction through the application of biometrics.
- Improve staff morale and trust.