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Cisco CTI Connector for Microsoft Dynamics
Expertflow
+3
Applicable to:
Sales
Customer Service
Field Service
Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM
1 out of 37
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 ratings)
2 out of 37
Deepbrain AI Inc.
DeepBrain AI INC.
+1
Applicable to:
SaaS
Humanize your digital interactions & engagements with DeepBrain AI
3 out of 37
Dynamics PHONE SYSTEM
Dynamics Telephony
+4
Applicable to:
Sales
Customer Service
Field Service
Customer Voice
Unified Dynamics 365 and telephone system in one user interface.
4 out of 37
eva Enterprise Conversational AI
NTT DATA EMEAL
+1
Applicable to:
SaaS
Gen AI based platform to build enterprise level virtual assistants for all needs.
5 out of 37
Argano CX Connect: Optimizing the Customer Experience
Argano LLC
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Optimize sales and service experience: Connect customer lifecycle with automation, AI and analytics
5.0
(1 ratings)
6 out of 37
Text(SMS) messaging for Dynamics 365 Customer Service
IMPERIUM DYNAMICS LLC
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Notify customers on case updates, send and receive text messages to your contacts and groups.
7 out of 37
Compress Journal Entries
EOS Solutions
+1
Applicable to:
Business Central
Reduce the number of General Journal lines before posting
5.0
(1 ratings)
8 out of 37
Tiresias Contact Center
TIRESIAS FZCO
+1
Applicable to:
SaaS
Contact Center
5.0
(1 ratings)
9 out of 37
Parloa
Parloa GmbH
+1
Applicable to:
SaaS
Conversational AI platform to automate phone calls, on-site chats, WhatsApp chats or Teams chats.
10 out of 37
VSM for Microsoft Teams
Virsae
+1
Applicable to:
SaaS
Centralized performance management and optimization of Microsoft Teams voice and video calls
11 out of 37
Tanla Communication Services
Tanla Solutions Limited
+1
Applicable to:
SaaS
Tanla Communications
12 out of 37
The QAer: AI-Powered Quality Management
Application Innovations L.L.C.
+1
Applicable to:
SaaS
The QAer screens all omnichannel interactions and flags critical ones for immediate QA review.
13 out of 37
LinkThat CUBE : CTI and AI for Teams, Avaya, Alcatel, Cisco, Atos Unify, Sinch and more
YouCon EDV Dienstleistungs GmbH
+1
Applicable to:
SaaS
CTI Middleware for integrating telephony systems (PBX, ACD, Cloud) and unlocking AI features
14 out of 37
Evolve Contact Suite (ECS)
Evolve IP, LLC.
+1
Applicable to:
SaaS
Evolve Contact Suite (ECS) is Evolve IP’s omnichannel contact center
15 out of 37
Neo Enterprise Assistant Platform - Chatbot, Voicebot und digitaler Assistent
msg systems ag
+1
Applicable to:
SaaS
NEO hilft Prozesse smart zu koordinieren. Intelligent. Verständlich. Zuverlässig.
16 out of 37
Visual Assistance
OptimaTech Limited
+1
Applicable to:
SaaS
Enhanced support through real-time visual collaboration and interactive troubleshooting
17 out of 37
Co-browsing and editing
OptimaTech Limited
+1
Applicable to:
SaaS
powerful tool that enables real-time collaboration with screen sharing, voice, video and annotations
18 out of 37
Customer Engagement Platform
Amdocs
+4
Applicable to:
Marketing
Sales
Customer Service
Power Apps
An all-encompassing telecom AI-powered marketing, sales, commerce and customer service platform
19 out of 37
CEKonnect
All e Technologies Pvt Ltd
+5
Applicable to:
Sales
Customer Service
Field Service
Power Automate
Power Apps
CEKonnect is a application that integrates your social media platforms with Dynamics 365.
20 out of 37
9Ways Winery Hospitality for Power Apps
9Ways s.r.l.
+6
Applicable to:
Marketing
Sales
Customer Service
Customer Voice
Power Automate
Power Apps
Supporting excellence wineries to interact with customers and prospects.
21 out of 37
DigiProCRM
Intelligent8
+1
Applicable to:
SaaS
CRM customized special for Life and General Insurance Tele sale Campaigns.
22 out of 37
Switchboard Telephone System
Prominic.net, Inc
+1
Applicable to:
SaaS
VoIP phone system to record and route telephone calls of an organization and its different offices.
23 out of 37
Imperium Text Messaging for Dynamics Customer Service - SAAS
IMPERIUM DYNAMICS LLC
+1
Applicable to:
SaaS
Notify customers on case updates, send and receive text messages to your contacts and groups.
24 out of 37
Alive5 - Business SMS and Live Chat Platform
Alive Technologies, Inc.
+1
Applicable to:
SaaS
Alive5 is a unified inbox for SMS, web chat, and social conversations integrated with Dynamics CRM.
25 out of 37
Predica Intelligent Chatbots
Predica
+1
Applicable to:
SaaS
Take your communications to the next level! Discover the possibilities of Intelligent Chatbots.
26 out of 37
Vintom Personalised Video platform
Vintom
+1
Applicable to:
SaaS
Engage customers through personalised video
27 out of 37
Chatlayer.ai
Chatlayer.ai
+1
Applicable to:
SaaS
Chatlayer.ai - AI Powered Multilingual Chatbot Platform
5.0
(2 ratings)
28 out of 37
SupWiz AI Platform
SupWiz ApS
+1
Applicable to:
SaaS
Omni-channel AI Platform for customer service including chatbots, email-bots, and much more.
29 out of 37
Telecom Outside Plant Management
ETI Software
+4
Applicable to:
Sales
Customer Service
Field Service
Mixed Reality
Telecom platform for sales, CSRs, FSRs, NOC to manage subscribers, devices, networks and services.
30 out of 37
Scaleable Zoom
Scaleable Solutions
+3
Applicable to:
Marketing
Sales
Power Apps
An integration between Zoom with Microsoft Dynamics 365 Apps
31 out of 37
Zylinc Novus
Zylinc
+1
Applicable to:
SaaS
Online switchboard with Teams presence, Exchange calendar and Azure AD sync
32 out of 37
Wisely
Tanla Solutions Limited
+1
Applicable to:
SaaS
The world’s first blockchain-enabled Communications Platform as a Service (or CPaaS)
33 out of 37
Impact Tech Sales Hero for Fintech
IMPACT TECH LTD
+1
Applicable to:
SaaS
ImpacTech Sales Hero: an AI based solution that safeguards your brand and turn your agents to heroes
34 out of 37
ViiBE Communications
VIIBE
+3
Applicable to:
Sales
Customer Service
Field Service
ViiBE is a video-assistance and ticketing webapp designed for help desk support
4.8
(17 ratings)
35 out of 37
Armour365: AI-powered Voice Biometrics
Gnani Innovations Private Limited
+1
Applicable to:
SaaS
Engineered to offer a touchless voice biometrics based authentication medium
36 out of 37
CSG Conversational AI
Csg Systems, Inc.
+1
Applicable to:
SaaS
Enable intelligent conversations and true AI driven customer experiences across entire enterprise
37 out of 37