Complaint Tracker

by Intech Systems Pvt Ltd.

Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.

Struggling to manage customer complaints and keep everyone in the loop? Are your resources getting lost in the shuffle, and are customers left in the dark about their complaints?

Not anymore.

Introducing Complaint Tracker, the ultimate solution to completely automate and streamline your complaint tracking process. This app not only keeps you informed about every update but also seamlessly integrates with the Service module of Dynamics 365 Business Central, ensuring a unified approach to managing customer complaints.

Key Features:

  • Seamlessly integrates with the Service Module of Microsoft Dynamics 365 Business Central.
  • Automatic status notifications for customers and salespersons via email.
  • Auto-generation of service orders based on complaint requests.
  • Efficiently tracks resources used and service charges.
  • Categorizes complaints as free or paid services.
  • Warranty verification for service and product eligibility.
  • Say goodbye to creating new service lines for warranty products.


  • Deliver exceptional, prompt service to your customers.
  • Provide real-time updates to customers about their complaints.
  • Track complaints directly within Microsoft Dynamics 365 Business Central.
  • Easily convert complaint documents into service orders within the system.

Ready to enhance productivity and elevate your complaint-tracking process? Try Complaint Tracker today and experience a new level of automation. Get started today! Contact us for a free trial.

Check out our marketing brochure to learn more.

Supported Editions:

This app is compatible with the Premium edition of Microsoft Dynamics 365 Business Central.

Supported Languages:

The app is available in English (United States).

At a glance