Omnipresence - Life Sciences Customer Experience Management

Omnipresence is the next generation unified customer experience platform for healthcare and life sciences organizations with CRM, omnichannel engagement, advanced analytics and AI capabilities in a single platform. The platform enables organizations to elevate and transform the experiences they can deliver to healthcare professionals, business partners, patients, and other stakeholders while modernizing disparate systems into a modern, digital ecosystem.

Customized for Life Sciences and Built on Microsoft Dynamics 365

Omnipresence is the result of a strategic alliance between Indegene and Microsoft. It combines the power of Microsoft Azure as well as Microsoft AI together with Dynamics 365 and Power Platform for business applications, and Microsoft Office 365 and Teams for productivity and collaboration, while verticalizing these for the life sciences industry. The class-leading technologies then enable richer omnichannel experiences for customers, embedded intelligence to make the experiences more meaningful, and a simplified system footprint which easily fits in existing enterprise stacks.

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