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Email to Case Automation

WORK 365

Email to Case Automation

Features
  • Supports multiple queues
  • Automatic linking to Contact or Account
  • Email spam protection
  • Email loop protection
  • Email domain address exclusion
  • Supports HTML email
  • Automatic Case Owner assignment - Multiple options
  • Copy attachments to Case
  • 100% Native - works from within CRM
  • Email notifications for external and internal users
  • Fully configurable
  • Can be customized based on individual requirements
  • Multiple Email Templates with additional functionality to add direct links to CRM records
http://store-images.s-microsoft.com/image/apps.2258.1b574bd0-151f-4bde-828a-7ea67f149c0d.332eb77a-93df-4d19-8660-1997d14f4e4f.b668ba9e-383a-4e20-bbbe-9eaf400f3e99
http://store-images.s-microsoft.com/image/apps.2258.1b574bd0-151f-4bde-828a-7ea67f149c0d.332eb77a-93df-4d19-8660-1997d14f4e4f.b668ba9e-383a-4e20-bbbe-9eaf400f3e99