by heyPatient AG

heyPatient bridges the last mile in healthcare and connects hospitals to patients’ mobile phones.

The last mile in healthcare with "mobile Health as a Service"

Digital patient journeys, mass-customized to your specific needs & in your design, integrated into your systems.

The solution-integrated app serves as a personal, digital health companion who speaks 16 languages:
    • App offers: Personal timeline, digital access to healthcare providers for digital interaction (patient journeys from registration to admission and treatment till care@home), folders for insurance cards, allergies, documents & integration of "heyFamily for the integration of the personal care network
    • App is free of charge available in the stores (whitelabel available)

The solution offers various attractive business cases:
    • Digital registration and admission, digital check-in, patient navigation
    • Digital appointment invites, self-booking, virtual appointments
Better prepared patients, supported by "heyFamily"
    • Appointment-related additional information in patient-friendly language (treatment-related, pre-/post treatment instructions e.g. packing list, videos, instructions etc.)
    • Ready-made digital forms and questionnaires -> get filled-in data in time before the treatment
    • Patient tasks -> involve patients how to best prepare
    • Inbox -> send tasks or invoices to the patients' inbox
    • In-App purchases (e.g. treatment upgrades) -> increase your revenue
    • easily integrate the 3rd party solution of your choice via our heyApp store
    • read more

And of course:
    • Data is encrypted and safely stored in the Azure Swiss Cloud, data transmission is encrypted
    • Solution is based on HL7 FHIR for easy integration. It's embedded in the Microsoft universe.
    • Dedicated FHIR-agents per hospital, BYOK available.

Who benefits from our offering?

Hospitals and clinics as well as healthcare networks since we're an open solution
  • Use our solution to automize your patient interaction and optimize your patient-faced processes
  • Allow your staff members to focus on treating patients, thanks to admin workload taken care of.

Customer Gain

Transform patient-facing processes into automated, high-quality patient interaction. Let your staff members focus on patient treatment instead of paperwork while we care for well-prepared patients and reduce "no Shows".
  • Reduce costs significantly by digitizing your patient-faced processes.
  • Increase revenue thanks to in-App purchases (e.g. room/treatment upgrade, service bookings, goods purchase)
  • Reduce workload for your staff members and reduce "no shows", thanks to automated patient interaction and well-prepared patients who're at the right time at the right place.
  • No additional system, minimum of training needed, since our solution is fully integrated into existing hospital systems (CIS, EPR)
  • Bring your patient experience to the next level, increase process optimization, save cost and increase revenue.
  • Contact us to profit from mobile Health and a value-based patient interaction - as a Service.

At a glance