by Think AI Office Store

Thinky365 Chatbot for Autotask- Your 24×7 Virtual Agent

The Thinky365 Chatbot for Autotask is your 24×7 Virtual Agent connected to Autotask PSA environment. Autotask PSA is an intelligent IT business management platform providing MSP a way to manage customer's IT issues.

In today's environment customers want to speak to support team to check ticket status as soon as possible and 24x7. Managing the cost of maintaining sufficient staff to cover 24/7 availability for customers can be challenging. If not properly managed, this can lead to overtime costs for the business and poor sales volume due to missed or delayed closing of opportunities. This is where Thinky365 for Autotask can help.

In order to use this app, users must have an active Thinky365 and Autotask account. Please contact our support team for more details.

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About Thinky365 for Autotask.

Keep your clients in the loop with quick communication on service requests.

Engage your customers with the Chabot on Microsoft Teams chat.

Book appointment with service ticket's technician based on the availability.

System will Send email and calendar invitation to user.

With new built in AI engage with your customers in new innovative ways and improve the overall customer experience.

You will save time and resources by using this Chatbot as 24x7 IT support agent.

Get Thinky365 so you can better utilize your employee's time by having the Bot respond to basic questions while they do more meaningful and valuable work. In survey 99% of MSPs say Bot has helped them answer questions faster for their clients.


- Automation friendly and utilizes trainable intelligence

- Upload hundreds of questions and “train” your BOT to continuously make it more intelligent

App capabilities

When this app is used, it
  • Can send data over the Internet
  • This app can access personal information on the active message, such as phone numbers, postal addresses, or URLs. The app may send this data to a third-party service. Other items in your mailbox can’t be read or modified.

At a glance