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Customer ServiceRemove Customer Service
dot.TicketingDot.Cy Developments Limited
Marketing
Sales
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power PagesA Ticketing and CRM platform for Leisure & Cultural venues, built on top of Dynamics 365.
Applicable to:
Marketing
Sales
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
1 out of 60
Microsoft Dynamics 365 App for OutlookMicrosoft Dynamics 365
Sales
Field ServiceEmpower your team to achieve more with Dynamics 365 and Outlook.
Applicable to:
Sales
Field Service
2 out of 60
Dynamics 365 Customer VoiceMicrosoft Dynamics 365
Sales
Field ServiceConnect Customer Voice with your Dynamics 365 instance and collect feedback through surveys.
Applicable to:
Sales
Field Service
3 out of 60
Omnichannel Power Virtual Agent ExtensionMicrosoft Dynamics 365
Customer Service
Power Virtual AgentsPower Virtual Agent extension for Dynamics Omnichannel messaging capabilities
Applicable to:
Customer Service
Power Virtual Agents
4 out of 60
Microsoft Forms Pro Customer SatisfactionMicrosoft
Power BI appsAnalyze customer satisfaction insights combining Forms Pro and Dynamics 365 Customer Service data
Applicable to:
Power BI apps
5 out of 60
Enable Faxing for TeamsGoMomentum
SaaSSend and receive faxes directly in your Teams client as an individual or as a team
Applicable to:
SaaS
6 out of 60
Ticket Desk 365 - Your Support Ticketing SystemOsmosys Software Solutions UK Limited
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power AppsEasy-to-use support ticketing system, integrated with Microsoft D365 & Microsoft Power App Platforms
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
7 out of 60
Send Customer Voice survey from Dynamics 365Microsoft
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power AppsSend a survey from Dynamics 365
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Apps
8 out of 60
Checklist TemplateMicrosoft Power Platform
Power Automate
Power AppsThe Checklist App template enables employees in an organization to create checklist reports.
Applicable to:
Power Automate
Power Apps
9 out of 60
Zoho DeskZoho Corporation Pvt Ltd.
SaaSThe industry’s first context-aware help desk software that helps businesses focus on the customer.
+included add-ins
Applicable to:
SaaS
10 out of 60
Power Platform Issue Reporting AppMicrosoft Dynamics 365
Power AppsIdentify + manage issues & incidents in your organization
Applicable to:
Power Apps
11 out of 60
Lasernet Document & Report CreationFormpipe Software AB
Commerce
Supply Chain Management
Operations
Finance
Project OperationsCreate reports & documents quickly and simply for output, distribution and archive
Applicable to:
Commerce
Supply Chain Management
Operations
Finance
Project Operations
12 out of 60
CCXai Contact Center - Powered by SBNASBNA Software Solutions
SaaSStreamline communication between agents and customers across multiple channels, including chat,voice
Applicable to:
SaaS
13 out of 60
The Original RapidStart CRMForceworks
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power AppsThis was the First, and is still the Best Power Platform CRM! Simple-to-Use, Rapid to Deploy.
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
14 out of 60
Helpshift - Support AnalyticsHelpshift
Power BI appsOffers valuable insights into overall performance of your support organisation
Applicable to:
Power BI apps
15 out of 60
Zendesk SupportZendesk
SaaSA beautifully simple system for tracking, prioritizing, and solving customer support tickets
Applicable to:
SaaS
16 out of 60
Complaint Management AppO CONSULTING (Pvt) Ltd
Power Automate
Power AppsA complaint management app is a that helps businesses manage and address complaints efficiently
Applicable to:
Power Automate
Power Apps
17 out of 60
Power-CRM for Marketing, Sales & Customer ServicePower-CRM, Inc.
SaaSPower-CRM - Easy to use, powerful & affordable CRM
Applicable to:
SaaS
18 out of 60
BIMvision web viewerDatacomp IT Sp. z o.o.
SaaSThe BIMvision web viewer to display and review IFC models, its components and properties.
Applicable to:
SaaS
19 out of 60
NTT DATA - Syntphony Conversational AINTT DATA EMEAL
SaaSSyntphony Conversational AI: Craft AI agents for human-like automation
Applicable to:
SaaS
20 out of 60
Atlas Intelligent Knowledge Platform for Microsoft 365ClearPeople
SaaSThe Gold Standard for Instant Knowledge and Precise AI Responses
Applicable to:
SaaS
21 out of 60
NICE CXone Mpower Agent for Microsoft TeamsNICE
SaaSPre-built CXone and Teams integration that enables company-wide collaboration for faster service
Applicable to:
SaaS
22 out of 60
Customer Insights customer card add-in (Preview)Microsoft Dynamics 365
Marketing
Sales
Customer Service
Field ServiceSurface unified customer data and insights within Dynamics 365 applications
Applicable to:
Marketing
Sales
Customer Service
Field Service
23 out of 60
SMART TemplateiXora Solution Ltd.
SaaSSMART Template lets you insert from hundreds of templates into your mail making it faster.
+included add-ins
Applicable to:
SaaS
24 out of 60
Salesforce Integration with Microsoft Teams PhoneMirage Computer Systems GmbH
SaaSMicrosoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer
Applicable to:
SaaS
25 out of 60
Genesys Cloud Contact Center for Dynamics 365AppxConnect
SaaSAdd Contact Center capabilities of Genesys Cloud to your Dynamics 365.
Applicable to:
SaaS
26 out of 60
RSM Grants Management SystemRSM Product Sales LLC
Sales
Power Automate
Power AppsRSM Grants Management System guides grantees and grantors through every aspect of a grants lifecycle
Applicable to:
Sales
Power Automate
Power Apps
27 out of 60
iPayments Credit Card & CollectionsiSolutions
Business CentralCredit Card Processing and Collections Management for Microsoft Dynamics 365 Business Central
Applicable to:
Business Central
28 out of 60
Legal Practice Management for Dynamics 365Skyline Consultants LLC
Sales
Customer ServiceCase Management, Calendars, Time and Billing, Tasks, Expense management, Invoicing, and Reporting.
Applicable to:
Sales
Customer Service
29 out of 60
Dynamics 365 Channel Integration FrameworkMicrosoft Dynamics 365
Sales
Customer Service
Field ServiceThe framework to build immersive communication experiences to interact with Dynamics 365.
Applicable to:
Sales
Customer Service
Field Service
30 out of 60
Service 360 Solution for Customer ServicePERSISTENT SYSTEMS LIMITED
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power PagesService 360 Solution is a NextGen Customer Service Solution Enabled by Generative AI
Applicable to:
Customer Service
Customer Voice
Power Automate
Power Virtual Agents
Power Apps
Power Pages
31 out of 60
Zoom for Dynamics 365Zoom Video Communications, Inc.
Sales
Customer ServiceInitiate and receive Zoom Phone calls, manage contacts, and log calls directly from Dynamics 365
Applicable to:
Sales
Customer Service
32 out of 60
HelpDesk365 - integriertes Ticketsystemic innovative software GmbH
Business CentralEffiziente Digitalisierung von Service, Reklamationen und Anfragen mit dem Helpdesk & Kundenportal
Applicable to:
Business Central
33 out of 60
Education Management for Microsoft Dynamics 365d365.Global Pty Ltd
SalesEducation solution for Dynamics 365 providing administration and student management and portals
Applicable to:
Sales
34 out of 60
VIN DecoderEncore Business Solutions
Customer Service
Power AppsDecodes a VIN (Vehicle Identification Number) to gather the manufacturer’s information on a vehicle
Applicable to:
Customer Service
Power Apps
35 out of 60
PowerRosterVelrada
Customer Service
Field Service
Power AppsA Microsoft-based solution for workforce forecasting and intelligent shift planning
Applicable to:
Customer Service
Field Service
Power Apps
36 out of 60
ServiceNow Incident Management with PowerAppsAQL Technologies
Power AppsCreate incident in ServiceNow from PowerApps
Applicable to:
Power Apps
37 out of 60
Luware Nimbus for Microsoft TeamsLuware
SaaSNimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams
Applicable to:
SaaS
38 out of 60
AnywhereNow Attendant Console for Microsoft TeamsWorkstreampeople BV
SaaSThe most powerful and user friendly Attendant Console in the market, native to Microsoft Teams
Applicable to:
SaaS
39 out of 60
LS ExpressLS Retail
Business CentralAdd a Retail POS to your Microsoft Dynamics 365 Business Central tenant.
Applicable to:
Business Central
40 out of 60
Dynamics 365 Customer Service CommunityMicrosoft Dynamics 365
Customer ServiceCapture & evaluate ideas, collaborate at social scale, demonstrate care with closed-loop
Applicable to:
Customer Service
41 out of 60
Prodware IT Service Management (ITSM)Prodware Group
Customer ServiceBoost ITIL compliance with a specialist ITSM service solution for IT companies
Applicable to:
Customer Service
42 out of 60
Purchase Order ManagementAbakion
Business CentralGet an actionable overview of all requests unanswered by suppliers, including change requests.
Applicable to:
Business Central
43 out of 60
Zoho FormsZoho Corporation Pvt Ltd.
SaaSCreate custom online forms to collect and manage data efficiently.
+included add-ins
Applicable to:
SaaS
44 out of 60
Customer360Fellowmind Netherlands BV
Marketing
Sales
Customer Service
Field ServiceBuild your own 360-degree views with smart and eye catching UI controls. Boost your user adoption!
Applicable to:
Marketing
Sales
Customer Service
Field Service
45 out of 60
Power PRM by Netwise - Partner Relationship Management (PRM) for Dynamics 365Netwise S.A.
Marketing
Sales
Power AppsPower PRM is a stand-alone Partner Relationship Management solution built on Power Platform
Applicable to:
Marketing
Sales
Power Apps
46 out of 60
InteractionSync for Genesys Cloud from TTEC DigitalTTEC Digital
Marketing
Sales
Customer ServiceInteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Genesys Cloud
Applicable to:
Marketing
Sales
Customer Service
47 out of 60
MES Manufacturing execution systemEOS Solutions
Business CentralInsert quantities produced & times used directly from workstations in Dynamics 365 Business Central
Applicable to:
Business Central
48 out of 60
AnywhereNow Contact Center for TeamsWorkstreampeople BV
SaaSAnywhereNow Dialogue Cloud platform for Omnichannel Communications
Applicable to:
SaaS
49 out of 60
UMAXItineris
Supply Chain Management
Operations
FinanceUMAX - Customer Information System & CRM for Utilities
Applicable to:
Supply Chain Management
Operations
Finance
50 out of 60
Infinity Lookup - Multi Lookup for Dynamics 365Magnetism
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power AppsCreate seamless Multi Lookup fields for Dynamics 365 N:N Relationships
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
51 out of 60
Ticketing As A Service for EU (EMEA) | SaaS Subscriptionkitameraki limited
SaaSCertified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets
+included add-ins
Applicable to:
SaaS
52 out of 60
Genesys Cloud CX™ Integration for Microsoft TeamsGenesys
SaaSGenesys Cloud CX™ Integration for Microsoft Teams
Applicable to:
SaaS
53 out of 60
WhatsApp IntegrationWinspire Solutions Pte. Ltd.
Business CentralEnhancing customer convenience with seamless order placement directly through WhatsApp
Applicable to:
Business Central
54 out of 60
Genesys to Power BIWindsor.ai
SaaSConnect Genesys to Power BI
Applicable to:
SaaS
55 out of 60
WalkMe for DynamicsWalkMe, Inc.
Sales
Customer Service
Field ServiceAchieve True Digital Adoption & Value Realization on Dynamics
Applicable to:
Sales
Customer Service
Field Service
56 out of 60
Easy PDF Email, Print, BatchSoftware Grotto
Business CentralEmail, Batch and Print Enhancements for Microsoft Dynamics 365 Business Central
Applicable to:
Business Central
57 out of 60
Tender ManagementHSO
Sales
Customer Service
Project Service AutomationOrchestrate Winning Tenders that can be managed and carried out with Flexible Workflows!
Applicable to:
Sales
Customer Service
Project Service Automation
58 out of 60
AnywhereNow WebAgentWorkstreampeople BV
SaaSAnywhereNow WebAgent is a fully featured Teams Contact Center platform to embed within any CRM
Applicable to:
SaaS
59 out of 60
Think ChatBot with AutotaskThink AI Consulting Corporation
SaaSLet your customers to get ticket status, schedule assignments from Autotask with the user Chatbot
Applicable to:
SaaS
60 out of 60