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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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Microsoft Dynamics 365 App for Outlook
Microsoft Dynamics 365
+2
Applicable to:
Sales
Field Service
Empower your team to achieve more with Dynamics 365 and Outlook.
3.1
(36 ratings)
1 out of 60
Microsoft Forms Pro Customer Satisfaction
Microsoft
+1
Applicable to:
Power BI apps
Analyze customer satisfaction insights combining Forms Pro and Dynamics 365 Customer Service data
3.5
(11 ratings)
2 out of 60
Dynamics 365 Customer Voice
Microsoft Dynamics 365
+2
Applicable to:
Sales
Field Service
Connect Customer Voice with your Dynamics 365 instance and collect feedback through surveys.
3.6
(46 ratings)
3 out of 60
Send Customer Voice survey from Dynamics 365
Microsoft
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Send a survey from Dynamics 365
4.0
(3 ratings)
4 out of 60
Zoho Desk
Zoho Corporation Private Limited
+1
Applicable to:
SaaS
+included add-ins
+1
The industry’s first context-aware help desk software that helps businesses focus on the customer.
4.6
(1001 ratings)
5 out of 60
Dynamics 365 Nonprofit Accelerator
Microsoft
+1
Applicable to:
Power Apps
Rapidly develop solutions with a set of capabilities & standards that meets the needs of nonprofits.
3.5
(37 ratings)
6 out of 60
Power-CRM for Marketing, Sales & Customer Service
Power-CRM, Inc.
+1
Applicable to:
SaaS
Power-CRM - Easy to use, powerful & affordable CRM
5.0
(1 ratings)
7 out of 60
SMART Template
iXora Solution Ltd.
+1
Applicable to:
SaaS
+included add-ins
+1
SMART Template lets you insert from hundreds of templates into your mail making it faster.
8 out of 60
Omnichannel Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Dynamics Omnichannel messaging capabilities
5.0
(3 ratings)
9 out of 60
Purchase Order Management
Abakion
+1
Applicable to:
Business Central
Get an actionable overview of all requests unanswered by suppliers, including change requests.
4.9
(13 ratings)
10 out of 60
Dynamics 365 Workflow Tools
Axazure
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dynamics 365 Workflow Tools
4.2
(6 ratings)
11 out of 60
Dynamics 365 Channel Integration Framework
Microsoft Dynamics 365
+3
Applicable to:
Sales
Customer Service
Field Service
The framework to build immersive communication experiences to interact with Dynamics 365.
4.0
(4 ratings)
12 out of 60
Process Analytics for Dynamics 365
Microsoft Dynamics 365
+1
Applicable to:
Power BI apps
Monitor your business process flows on Dynamics 365
13 out of 60
RSM Grants Management System
RSM Product Sales LLC
+3
Applicable to:
Sales
Power Automate
Power Apps
RSM Grants Management System guides grantees and grantors through every aspect of a grants lifecycle
14 out of 60
Customer Service Analytics for Dynamics 365
Microsoft
+1
Applicable to:
Power BI apps
Get insights about your customer service performance, activities and cases
2.8
(5 ratings)
15 out of 60
Zendesk Support
Zendesk
+1
Applicable to:
SaaS
A beautifully simple system for tracking, prioritizing, and solving customer support tickets
4.5
(1005 ratings)
16 out of 60
RapidStart CRM for Dataverse
Forceworks
+10
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
This is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
5.0
(20 ratings)
17 out of 60
PowerRoster
Velrada
+3
Applicable to:
Customer Service
Field Service
Power Apps
A Microsoft based Workforce forecasting and shift planning solution
18 out of 60
iPayments Credit Card & Collections
iSolutions
+1
Applicable to:
Business Central
Credit Card Processing and Collections Management for Microsoft Dynamics 365 Business Central
5.0
(22 ratings)
19 out of 60
Lasernet Document & Report Creation
Formpipe Software AB
+5
Applicable to:
Commerce
Supply Chain Management
Operations
Finance
Project Operations
Create reports & documents quickly and simply for output, distribution and archive
4.8
(5 ratings)
20 out of 60
Customer Insights customer card add-in (Preview)
Microsoft Dynamics 365
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Surface unified customer data and insights within Dynamics 365 applications
3.5
(4 ratings)
21 out of 60
SMART Chat - AI Chatbot
ICS.AI LTD
+1
Applicable to:
SaaS
Human parity AI powered virtual web assistant pre-trained to answer thousands of user queries
22 out of 60
Anywhere365® Attendant Console for Microsoft Teams
Workstreampeople BV
+1
Applicable to:
SaaS
+included add-ins
+1
The most powerful and user friendly Attendant Console in the market, native to Microsoft Teams
23 out of 60
Omnichannel Voice Power Virtual Agent Extension
Microsoft Dynamics 365
+2
Applicable to:
Customer Service
Power Virtual Agents
Power Virtual Agent extension for Omnichannel voice capabilities
2.0
(1 ratings)
24 out of 60
Contact Center | ROGER365.io for Teams
ROGER365.io
+1
Applicable to:
SaaS
+included add-ins
+1
Boost sales, ROI, and provide exceptional customer service with ROGER365.io for Microsoft Teams
25 out of 60
UMAX
Itineris
+3
Applicable to:
Supply Chain Management
Operations
Finance
UMAX - Customer Information System & CRM for Utilities
5.0
(1 ratings)
26 out of 60
NICE CXone Agent for Microsoft Teams
NICE
+1
Applicable to:
SaaS
Pre-built CXone and Teams integration that enables company-wide collaboration for faster service
4.5
(1000 ratings)
27 out of 60
LS Express
LS Retail
+1
Applicable to:
Business Central
Add a Retail POS to your Microsoft Dynamics 365 Business Central tenant.
4.5
(77 ratings)
28 out of 60
Power Platform Issue Reporting App
Microsoft Dynamics 365
+1
Applicable to:
Power Apps
Identify + manage issues & incidents in your organization
29 out of 60
PowerChat
PowerObjects An HCL Company
+2
Applicable to:
Sales
Customer Service
Live chat and track conversations from visitors on your website within CRM for Dynamics 365.
3.0
(1 ratings)
30 out of 60
InteractionSync for Genesys Cloud from TTEC Digital
TTEC Digital
+3
Applicable to:
Marketing
Sales
Customer Service
InteractionSync from TTEC Digital integrates Microsoft Dynamics 365 and Genesys Cloud
31 out of 60
Facility Management for Dynamics 365
Intelligent Systems
+1
Applicable to:
Sales
Facility Management for Dynamics 365 is a software solution for facility management companies.
32 out of 60
Zoom for Dynamics 365
Zoom Video Communications, Inc.
+2
Applicable to:
Sales
Customer Service
Initiate and receive Zoom Phone calls, manage contacts, and log calls directly from Dynamics 365
33 out of 60
Telephone Integration connects your phone to Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Transform your Dynamics 365 experience by seamlessly connecting your phone system
3.8
(12 ratings)
34 out of 60
VIN Decoder
Encore Business Solutions
+2
Applicable to:
Customer Service
Power Apps
Decodes a VIN (Vehicle Identification Number) to gather the manufacturer’s information on a vehicle
35 out of 60
Tender Management
HSO
+3
Applicable to:
Sales
Customer Service
Project Service Automation
Orchestrate Winning Tenders that can be managed and carried out with Flexible Workflows!
5.0
(1 ratings)
36 out of 60
Helpshift - Support Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into overall performance of your support organisation
4.4
(378 ratings)
37 out of 60
Genesys Cloud Contact Center for Dynamics 365
AppxConnect
+1
Applicable to:
SaaS
Add Contact Center capabilities of Genesys Cloud to your Dynamics 365.
38 out of 60
Complaint Tracker
Intech Systems Pvt Ltd.
+1
Applicable to:
Business Central
Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.
39 out of 60
Dynamics 365 Customer Service Community
Microsoft Dynamics 365
+1
Applicable to:
Customer Service
Capture & evaluate ideas, collaborate at social scale, demonstrate care with closed-loop
4.5
(28 ratings)
40 out of 60
Ticket Desk 365 - Your Support Ticketing System
Osmosys Software Solutions UK Limited
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Easy-to-use support ticketing system, integrated with Microsoft D365 & Microsoft Power App Platforms
41 out of 60
Dynamica Google Maps Integration
Dynamica Labs
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Google Maps Integration with Dynamics 365
5.0
(4 ratings)
42 out of 60
Easy PDF Email, Print, Batch
Software Grotto
+1
Applicable to:
Business Central
Email, Batch and Print Enhancements for Microsoft Dynamics 365 Business Central
5.0
(5 ratings)
43 out of 60
Legal Practice Management for Dynamics 365
Skyline Consultants LLC
+2
Applicable to:
Sales
Customer Service
Case Management, Calendars, Time and Billing, Tasks, Expense management, Invoicing, and Reporting.
44 out of 60
Eagle
SmartApps
+1
Applicable to:
Business Central
Handle processes and tasks for multiple companies with one click from one view with one login.
5.0
(7 ratings)
45 out of 60
Trial: Dynamics 365 for Field Service
Microsoft Dynamics 365
+1
Applicable to:
Field Service
Field service capabilities help organizations deliver to customers outstanding onsite service
4.1
(175 ratings)
46 out of 60
Zoho Forms
Zoho Corporation Private Limited
+1
Applicable to:
SaaS
+included add-ins
+1
Create custom online forms to collect and manage data efficiently.
47 out of 60
Atlas Intelligent Knowledge Platform for Microsoft 365
ClearPeople
+1
Applicable to:
SaaS
Combining intranet, collaboration and knowledge management into a single AI-powered platform
4.8
(14 ratings)
48 out of 60
HotDesk Management App
Predica
+1
Applicable to:
SaaS
With our app, your employees can easily book the desks, and you control your office resources.
49 out of 60
Luware Nimbus for Microsoft Teams
Luware
+1
Applicable to:
SaaS
Nimbus adds contact center, queueing, presence based routing, reporting and switchboard to Teams
50 out of 60
MES Manufacturing execution system
EOS Solutions
+1
Applicable to:
Business Central
Insert quantities produced & times used directly from workstations in Dynamics 365 Business Central
5.0
(2 ratings)
51 out of 60
CTI Data Connector for Salesforce
Mirage Computer Systems GmbH
+1
Applicable to:
SaaS
Microsoft Teams integration for landline calls with Salesforce | CTI | Call Center | Dialer
52 out of 60
NICE CXone Agent for Microsoft Dynamics
NICE
+1
Applicable to:
SaaS
Integrate CRM and contact center controls for more efficient agents and exceptional experiences.
53 out of 60
Social Media Management
Orlo
+3
Applicable to:
Marketing
Sales
Customer Service
Social Media management for Dynamics365 CE and Power BI
4.6
(33 ratings)
54 out of 60
Genesys Cloud CX™ Integration for Microsoft Teams
Genesys
+1
Applicable to:
SaaS
Genesys Cloud CX™ Integration for Microsoft Teams
55 out of 60
Property Management CRM
PROPERTY WATCH FOR COMPUTER SYSTEMS & COMMUNICATION EQUIPMENT SOFTWARE DESIGN CO. L.L.C
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
CRM For Property Management
56 out of 60
Webex Contact Center for Microsoft Teams
Cisco Systems, Inc.
+1
Applicable to:
SaaS
Webex Contact Center integration for Microsoft Teams
57 out of 60
Customer Service Management
Systems Limited
+2
Applicable to:
Customer Service
Power Apps
Knowledge-centric complaint handling system, supports incident-based services through SLA
58 out of 60
Helpshift - Agent Analytics
Helpshift
+1
Applicable to:
Power BI apps
Offers valuable insights into Agent performance such as level of agent activity, CSAT and so on.
4.4
(378 ratings)
59 out of 60
Complaint Management App
O CONSULTING (Pvt) Ltd
+2
Applicable to:
Power Automate
Power Apps
A complaint management app is a that helps businesses manage and address complaints efficiently
60 out of 60
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