Find the right app | Microsoft AppSource

VIN DecoderEncore Business Solutions

+2

Decodes a VIN (Vehicle Identification Number) to gather the manufacturer’s information on a vehicle

1 out of 60

Alvaria Workforce Engagement ManagementAspect Software

+1

Use the #1 rated contact center workforce management tool in North America to manage your workforce.

2 out of 60

TeamViewer Remote - Secure Remote Access and IT SupportTeamViewer Germany GmbH

+1

Empower your business with fast, secure and scalable remote access, IT support and device management

3 out of 60

Helpshift - Agent AnalyticsHelpshift

+1

Offers valuable insights into Agent performance such as level of agent activity, CSAT and so on.

4 out of 60

Easy PDF Email, Print, BatchSoftware Grotto

+1

Email, Batch and Print Enhancements for Microsoft Dynamics 365 Business Central

5 out of 60

Trial: Dynamics 365 for Field ServiceMicrosoft Dynamics 365

+1

Field service capabilities help organizations deliver to customers outstanding onsite service

6 out of 60

CRM As A Servicekitameraki limited

+1

A truly native CRM tool for Microsoft Teams

7 out of 60

Ticketing As A Service | SaaS Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets

8 out of 60

Maptaskr for Dynamics 365Maptaskr

+7

Advanced geospatial capabilities for your Dynamics 365 apps, enabling geo-productivity.

9 out of 60

CRM Accelerator for Financial ServicesHSO

+1

Unify and automate your financial processes with our industry-specific accelerator

10 out of 60

Edit In OutlookQ-Team Solutions

+1

Edit your Microsoft Dynamics 365 Business Central emails in Microsoft Outlook.

11 out of 60

FreshDesk to Power BIWindsor.ai

+1

Connect FreshDesk to Power BI

12 out of 60

Praxedo - Field Service Management (FSM)Praxedo

+1

Field Service Management software, positioned prominently in the Gartner® Magic Quadrant since 2016.

13 out of 60

Complaint TrackerIntech Systems Pvt Ltd.

+1

Your Ultimate Solution for Effortlessly Tracking and Automating Customer Complaints.

14 out of 60

Fin365 CRM for Financial ServicesFin365

+2

Fin365 is a cloud based business and customer management system for financial services professionals

15 out of 60

COSMO Environmental ServicesCOSMO CONSULT

+3

The recommended platform for Waste management, Recycling and Reverse logistics organizations

16 out of 60

ClickLearnClickLearn

+1

Create user instructions and e-learning inside Microsoft Dynamics 365 Business Central

17 out of 60

Zoom Contact Center for Dynamics 365Zoom Video Communications, Inc.

+2

Advanced CTI Integration with Zoom's Omnichannel Contact Center Platform.

18 out of 60

Prodware IT Service Management (ITSM)Prodware Group

+1

Boost ITIL compliance with a specialist ITSM service solution for IT companies

19 out of 60

社内データと対話する生成AI：法人向けRAG「OfficeBot」ネオス株式会社

+1

企業の情報資産を有効活用し、社内データと対話を実現するMicrosoftのAzure OpenAI ServiceとAzure AI SearchをインテグレートしたRAGチャットボットです。

20 out of 60

NICE CXone Agent for Microsoft DynamicsNICE

+4

Integrate CRM and contact center controls for more efficient agents and exceptional experiences.

21 out of 60

Dynamics TelephonyDynamics Telephony Public Ltd

+5

Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX

22 out of 60

Cisco CTI Connector for Microsoft DynamicsExpertflow

+3

Cisco (UCCX,UCCE,PCCE) CTI Connector for integrating voice inside Unified Service Desk and Web CRM

23 out of 60

TeamShare Case and Document ManagementLector ApS

+1

TeamShare is a SaaS based case, document, task and process management system for Microsoft365

24 out of 60

Fintech AIDelto

+1

SuperBot con IA Generativa - Aprende de tus clientes y anticipa sus necesidades

25 out of 60

AnywhereNow Contact Center for TeamsWorkstreampeople BV

+1

AnywhereNow Dialogue Cloud platform for Omnichannel Communications

26 out of 60

EasyEFT - Process Credit Cards with Authorize.NET and VerifoneNavisiontech, Inc

+1

Process credit cards in Microsoft Dynamics 365 Business Central using Authorize.NET or Verifone

27 out of 60

SMART Chat - AI ChatbotICS.AI LTD

+1

Human parity AI powered virtual web assistant pre-trained to answer thousands of user queries

28 out of 60

Webex Contact Center for Microsoft TeamsCisco Systems, Inc.

+1

Webex Contact Center integration for Microsoft Teams

29 out of 60

CC4TeamsContactCenter4All

+1

CC4Teams adds functionalities such as inteligent routing to Microsoft Teams

30 out of 60

Helpshift - FAQ AnalyticsHelpshift

+1

Offers valuable insights into FAQ performance segmented across Apps, Platforms and Languages

31 out of 60

NTT DATA - Syntphony Conversational AINTT DATA EMEAL

+1

Syntphony Conversational AI: Craft AI agents for human-like automation

32 out of 60

InGenius - Computer Telephony Integration (CTI)InGenius

+3

Fuel new efficiencies with a seamless connection between your phone system & Microsoft Dynamics 365.

33 out of 60

Soul Machines Create AI-Powered Digital People with Soul Machines StudioSoul Machines Inc.

+1

Digital People that use autonomous animation to bring technologies like generative AI to life

34 out of 60

Tendfor Contact Center and Attendant Console/Receptionist for Microsoft TeamsTendfor AB

+1

The 100% API-based contact center and attendant console/receptionist Azure SaaS platform for Teams

35 out of 60

ECHOSelected Interventions Ltd

+1

Configurable framework solution for waste and recycling collection service management.

36 out of 60

Ticketing As A Service for EU (EMEA) | SaaS Subscriptionkitameraki limited

+1

Certified Microsoft Teams Ticketing System for managing bug, Incident and service request tickets

37 out of 60

Prospect CRM Sales Pipeline Dashboard (Preview)PROSPECTSOFT LTD

+1

Prospect CRM Sales Pipeline Analysis

38 out of 60

Order Book DashboardNubetech SpA

+1

Order Book Dashboard is designed to find and manage easily sales orders

39 out of 60

Handyman Field-Service Management for Dynamics 365 Business CentralGSGroup AS

+1

Mobile App for Field Service Management + graphical dispatch board fully integrated in your ERP

40 out of 60

Amazon Connect CTI Connector For MS Dynamic 365Octavebytes Sales

+1

Amazon Connect CTI Connector For MS Dynamic 365

41 out of 60

Counter SalesInsight Works

+1

A point-of-sale solution for professional salespeople at trade desks or sales counters.

42 out of 60

SureImpact Nonprofitsureimpact

+1

SureImpact offers person-centered case management, impact management, dashboards, and analytics

43 out of 60

Telesign SMS for Dynamics 365TeleSign

+3

Add SMS text messaging to Dynamics 365 to reach, engage & communicate with customers.

44 out of 60

Pop-Up NotesCost Control Software

+1

Pop-Up Notes gives you the ability to repeatedly issue Notes and reminders electronically

45 out of 60

ScreenMeet for Customer Service HubScreenMeet

+1

Enterprise Remote Support for the customer experience service evolution

46 out of 60

Balcão Virtual de Atendimento com Microsoft TeamsStudio 365

+1

Reimaginando a Experiência de Atendimento com Microsoft Teams

47 out of 60

EvenlyEVENLY

+1

Eliminate communication barriers that arise of hearing disabilities, age or language

48 out of 60

Churn Rate & Customer ClassificationDhyey Consulting Services Pvt. Ltd.

+1

Classify customers and predict churn to boost retention and guide smarter engagement efforts.

49 out of 60

Advanced Field ServiceHSO

+4

Accelerate your business with world-class end-to-end field service management!

50 out of 60

Text(SMS) messaging for Dynamics 365 Field Service (SaaS)IMPERIUM DYNAMICS LLC

+1

Effortless Communication for Streamlined Field Service Operations

51 out of 60

ClarifyGo compliant call recording for TeamsOak Innovation Ltd

+1

Cloud-based call recording that satisfies compliance and improves sales and service performance.

52 out of 60

Copilot Studio RAGBravent

+1

Empower your company efficiency with this Copilot Solution RAG

53 out of 60

b+s Connects for Cisco Contact CenterBucher + Suter AG

+3

Connects is a browser-based CTI solution for Cisco CCE/CCX and Dynamics (CIF 2.0 & 1.0)

54 out of 60

WalkMe for DynamicsWalkMe, Inc.

+3

Achieve True Digital Adoption & Value Realization on Dynamics

55 out of 60

Attachment ViewerOn Point Ltd.

+1

Access All Your Files Easily with Attachment Viewer, No Downloads Required

56 out of 60

Social Media Management and Listening integrationsOrlo

+2

Social Media Management and Listening integrations for BizApps Social Media Management

Nuance Contact Center AINuance

+1

Contact Center AI for conversational engagements, biometric authentication, and agent efficiency

58 out of 60

Connector 365 CTI for STARFACEBELWARE GmbH

+1

Connect your Microsoft 365 Business Central environment with your STARFACE CTI solution.

59 out of 60

Media4Display Digital Signage SoftwareTELELOGOS

+1

Media4Display Digital Signage Software

60 out of 60

Apps results for Customer Service