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Zoho CRM for Microsoft Office 365

By Zoho Corporation Private Limited

Integration to sync Microsoft Office 365 with Zoho CRM

Apptivo CRM

By Apptivo Inc

Manage and organize your business contacts, track leads and opportunities, track your sales funnel.

ALVAO Service Desk

By ALVAO

ALVAO Service Desk provides a single point of contact for all in-company requests.

Microsoft preferred solution

Wayfinding platform for people with disabilities

By LAZARILLO TEC SPA

Mobile maps platform to make your space and services more accessible for people with disabilities

Zoho Desk

By Zoho Corporation Private Limited

The industry’s first context-aware help desk software that helps businesses focus on the customer.

Nimble CRM

By Nimble

+related add-ins

Download free add-ins with full capabilities when you get Nimble CRM:Outlook, Teams

Nimble is the Simple Smart CRM built for Office 365 teams that works for you, everywhere you work.

Evercontact - keep your address book up-to-date

By Evercontact

Your contacts always up to date, AUTOMATICALLY

Applicant Tracking System

By Precedent HR

ATS is an online tool that helps you choose the right top talent for your jobs.

PeterConnects Receptionist

By PeterConnects

PeterConnects Receptionist is a powerful state-of-the-art telephone operator’s console.

Zendesk Support

By Zendesk

A beautifully simple system for tracking, prioritizing, and solving customer support tickets

Anywhere365 Cloud Contact Center for Teams and Dynamics

By Workstreampeople

Anywhere365 Web Agent is a full Dynamics 365 Cloud Contact Center platform and embedded client

Microsoft preferred solution

AvePoint Citizen Services

By AvePoint Inc.

Modernize incident and case management to better serve the constituents you support.

Microsoft preferred solution

Zoho ContactManager

By Zoho Corporation Private Limited

Organize contacts, collaborate with your team and manage your business better.

Support Island

By Support Island

Help desk software online made easy

PBX Asterisk + Microsoft Dynamics 365 Integration

By WaveAccess

Integrate your MS Dynamics 365 with Asterisk based PBX system and achieve the best CRM performance

Human Centric Conversational AI Chatbot Platform

By CoRover Private Limited

Virtual Assistant | Chatbot as a Service (CaaS) | VoiceBot | VideoBot | IVR Bot | FREE Signal Bot

Microsoft preferred solution

SurveyMonkey MS Teams

By Surveymonkey

Seamlessly get feedback from your colleagues right within Teams with polls, surveys and quizzes

Yellow Messenger

By Bitonic Technology Labs Private Limited

Azure - Chatbot - Yellow Messenger

Telehealth platform

By Psyalive

Telehealth platform to be integrated in health corporates

Ondato Live Video Identity Verification

By Ondato, UAB

Real-time video customer verification during online face-to-face interviews.

Intelligent IT Service Desk Platform for MS Teams

By Actionable Science Inc.

Modern Employee Helpdesk Based on MS Teams, that uses AI to Auto-Resolve IT Requests.

Microsoft preferred solution

DevOps services for Microsoft Dynamics 365 CRM

By WaveAccess

WaveAccess offers Continuous Integration services for Dynamics 365 CRM development

DRUID enterprise chat bots platform

By DRUID SA

DRUID platform for enterprise chat bots

Microsoft preferred solution

Power-CRM for Marketing, Sales & Customer Service

By Power-CRM, Inc.

Power-CRM - Easy to use, powerful & affordable CRM

Observe.AI Voice Intelligence

By Observe.AI

VOICE INTELLIGENCE FOR ENTERPRISE SUPPORT Insights to improve QA, agent coaching & Voice with AI.

Microsoft preferred solution

KPMG Community Care

By KPMG Hands-on Management Pty Ltd.

Designed to deliver person centred care from enquiry through to service delivery and billing.

Landis Call Recording for Microsoft Teams

By Landis Technologies LLC

Customer service call recording built specifically for Microsoft Teams & Office 365 Phone System.

NICE inContact CXone Agent for Microsoft Teams

By NICE

Pre-built CXone and Teams integration that enables company-wide collaboration for faster service

Knowledge management

By WittyParrot

Knowledge management

Microsoft preferred solution

Genesys Cloud™ Integration for Microsoft Teams

By Genesys

Genesys Cloud™ Integration for Microsoft Teams

e-カルテ

By Software Service, Inc.

電子カルテシステム(新版e-カルテ)

Microsoft preferred solution

Chatbot

By Simplifai as

2nd generation Chatbot with native support for Nordic languages and English

Microsoft preferred solution

BIMvision web viewer

By Datacomp Sp. z o.o.

The BIMvision web viewer to display and review IFC models, its components and properties.

Mix

By Nuance

Conversational AI tooling platform for IVR and chatbots

Microsoft preferred solution

Tryvium Desk for Teams

By Sensiple Inc

Tryvium Desk fuses Chatbots, AI, & Agent routing & more to turn your agents into heroes...

Fleetman

By Konica Minolta IT Solutions Czech a.s.

Cloud application for smarter management of your car fleet.

Genesys Gplus Adapter for Dynamics 365

By Genesys

An integrated solution for communication channels within Dynamics 365 CRM

Call Journey - Speech Analytics Solution Leader

By VoiceAI

Cloud and Premised based speech analytics solution which connects directly with Microsoft

Microsoft preferred solution

Teleopti WFM (Azure Workforce Management)

By Teleopti AB

Teleopti WFM allows contact centers, to forecast, optimize and monitor customer service operations.

Microsoft preferred solution

CAP Workflow

By Iteris Consultoria e Software Ltda

CAP Workflow enable organizations to create and to automate processes along all departments.

Microsoft preferred solution

Luware Nimbus for Microsoft Teams

By Luware

Nimbus adds call queueing, presenced based routing, reporting functions and a switchboard to Teams

Microsoft preferred solution

Aspect Software Workforce Management

By Aspect Software

Use the #1 rated contact center workforce management tool in North America to manage your workforce.

Real-Time Listening & Response AI

By Pulego Technologies

Leverage artificial intelligence to analyze mass conversations and drive personalized communication

Smart Mobile Workforce (SMW®)

By Smart Energy Water

SMW® is a digital Workforce Engagement Platform hosted on MS Azure for Energy and Water Utilities

Power BI voor TOPdesk

By Victa

Power BI voor TOPdesk

Government and City Bot

By Bismart

Intelligent City Bot

Membership Dynamics

By Cobalt

Are you ready to boost member engagement and adopt a platform that empowers your team?

Onesait Utilities Customers

By Minsait

Customers management solution for Utilities. From meter to cash in regulated and deregulated markets

Microsoft preferred solution

Teams Business and Call Centre Telephony

By Voice Simplified Ltd.

Make a step change in your business telephony with Voice Simplified & Microsoft Teams

Microsoft preferred solution

ParentPaperwork

By Parentpaperwork

ParentPaperwork is the easy to use online forms system for schools and parents.

Case Management System Framework for Courts

By Alfasoft srl

Full life cycle Court Case Management System

CRM Data Migration and Import

By MagneticOne

Automatically CRM data migration and CRM import from various platforms and files to MS Dynamics CRM

Knowledge Base

By Skillbase

Capture your Know Hows : AI powered Knowledge Management and intuitive information access.

Microsoft preferred solution

Zendesk AzureDevops connector

By IntegrateCloud inc

Zendesk AzureDevops connector

Hitachi Solutions IoT Service Hub

By Hitachi Solutions

Create a Data-Driven Service Business to Improve Operational Efficiencies

Microsoft preferred solution

Helpdesk

By SteadyPoint Solutions

ITSM Ticketing System to help Service Desk manage IT and Non-IT trouble tickets.

Care Command Center - Healthcare

By Intelligent Business Solutions, Inc.

Patient Flow, Care Coordination with Command & Control

ReslinkEye

By Reslink Solutions Oy

Making the future of Reporting Incident

Recordsure Capture

By Record Sure Ltd

Securely record, transcribe and review audio data from face-to-face and remote conversations

Microsoft preferred solution