Grow you agency by improving the quality of client relationships.

It gives leaders and account teams a single place to collect client and internal expert reviews, understand trends, and act on risks and opportunities. Run recurring NPS/CSAT and lightweight internal checkups, then see the signals roll up into clear KPIs and dashboards across your whole customer and project portfolio. Sold as a monthly subscription for agencies that want consistent delivery, lower churn, and proof of value without stitching together DIY surveys and custom reports.

Who benefits

• Agency leaders, operations, and delivery directors

• Account managers / CSMs responsible for portfolio health

• Team leads who own quality, follow-ups, and continuous improvement

When to use Foxie

• Feedback lives in different tools; reporting is manual and late

• Risks surface only after churn or escalation

• Hard to prove value and prioritize improvements across accounts

• DIY surveys + spreadsheets don’t scale or drive action

Key features

• Two-sided reviews: client surveys + internal expert evaluations in one flow

• Automated cadences (NPS/CSAT/project checkups) with reminders and ownership

• People & Customer dashboards with portfolio-level KPIs and trendlines

• Risk/upsell signals (early warnings and “next best action” prompts)

• Simple imports (contacts/companies) and quick setup for non-technical users

• Action tracking: close the loop and show outcomes, not just scores

Pricing

• Monthly subscription; designed to cover the whole company portfolio

• Transparent setup: start with core templates, expand as needed