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Copilot extensions
Discover apps that work with Microsoft Copilot. Currently only showing Teams apps that work with Copilot, but more to come soon.
Apps results for Customer Service
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TagMyFav Bookmark for Teams, Outlook & Word
AVISHKARAM TECHNOLOGIES PVT. LTD.
+1
Applicable to:
SaaS
+included add-ins
+3
Organize the unorganized links to reduce research time & improve productivity of your team
5.0
(1 ratings)
1 out of 60
Argano CX Connect: Optimizing the Customer Experience
Argano LLC
+7
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Virtual Agents
Power Apps
Optimize sales and service experience: Connect customer lifecycle with automation, AI and analytics
5.0
(1 ratings)
2 out of 60
VeriBranch Branch Automation for Banking
VeriPark
+1
Applicable to:
Customer Service
Empowering bank tellers, sellers and advisors to efficiently execute transactions
5.0
(1 ratings)
3 out of 60
Smart Service
Reply DE
+4
Applicable to:
Sales
Customer Service
Field Service
Power Apps
Smart Service vereint die wichtigsten Ticketsystem-Funktionen, um ihr Business voranzutreiben
5.0
(1 ratings)
4 out of 60
iPX – Intertec’s Integrated Patient Experience
Intertec Systems LLC
+5
Applicable to:
Marketing
Customer Service
Field Service
Customer Voice
Power Apps
Intertec’s Patient Experience(iPX)
5.0
(1 ratings)
5 out of 60
Desk365
Kani Technologies Inc
+1
Applicable to:
SaaS
+included add-ins
+1
Improve Your Customer Support with Desk365's Advanced Help Desk Software
5.0
(1 ratings)
6 out of 60
Xenatus Maritime 365
Xenatus Global
+1
Applicable to:
Business Central
A solution built specifically for the Maritime industry to offer flexibility and efficiency.
5.0
(1 ratings)
7 out of 60
CAMP 365 FarPay
ComputerCamp A/S
+1
Applicable to:
Business Central
CAMP 365 FarPay is an integration between the CAMP 365 member system and FarPay.
5.0
(1 ratings)
8 out of 60
Microland eCitizen Accelerator
Microland Limited
+3
Applicable to:
Customer Service
Power Automate
Power Apps
Microland eCitizen Accelerator is a citizen engagement solution
5.0
(1 ratings)
9 out of 60
RapidStart CRM for Dataverse
Forceworks
+10
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Customer Voice
Project Operations
Power Automate
Power Virtual Agents
Power Apps
This is the Original RapidStart CRM App! Rapid to Deploy, Simple to Use
5.0
(20 ratings)
10 out of 60
Purchase Order Management
Abakion
+1
Applicable to:
Business Central
Get an actionable overview of all requests unanswered by suppliers, including change requests.
4.9
(13 ratings)
11 out of 60
iDynamics Internal Notes
iDynamics Business Solutions
+1
Applicable to:
Business Central
Internal notifications for sales and purchase documents.
4.8
(17 ratings)
12 out of 60
Created-by on Documents
Abakion
+1
Applicable to:
Business Central
Keep track of who created the documents
4.8
(10 ratings)
13 out of 60
OmniLearn
Sambaash Pte Ltd
+1
Applicable to:
Business Central
A seamless virtual campus platform to transform your institution into an EdTech
4.8
(10 ratings)
14 out of 60
Lasernet Document & Report Creation
Formpipe Software AB
+5
Applicable to:
Commerce
Supply Chain Management
Operations
Finance
Project Operations
Create reports & documents quickly and simply for output, distribution and archive
4.8
(5 ratings)
15 out of 60
Project Invoice
HEPTACOM GmbH
+1
Applicable to:
Business Central
Import, manage and invoice time recorded in JIRA and YouTrack – for just 3€ per user.
4.7
(3 ratings)
16 out of 60
Credit Card
NAV-X
+1
Applicable to:
Business Central
PCI-validated credit card processing for Microsoft Dynamics 365 Business Central
4.7
(3 ratings)
17 out of 60
iDynamics Incident Management
iDynamics Business Solutions
+1
Applicable to:
Business Central
Manage any vendor or customer related incident that happens during your daily operations.
4.6
(16 ratings)
18 out of 60
Search
NAV-X
+1
Applicable to:
Business Central
Search for any data in your Microsoft Dynamics 365 Business Central tenant
4.5
(4 ratings)
19 out of 60
LS Express
LS Retail
+1
Applicable to:
Business Central
Add a Retail POS to your Microsoft Dynamics 365 Business Central tenant.
4.5
(77 ratings)
20 out of 60
Search Items
Abakion
+1
Applicable to:
Business Central
Search easily for Items by Item Description without entering complicated filters.
4.5
(4 ratings)
21 out of 60
Dynamica SMS Integration
Dynamica Labs
+8
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Project Operations
Power Automate
Power Apps
Twilio SMS Integration with Dynamics 365
4.5
(2 ratings)
22 out of 60
ScreenMeet for Customer Service Hub
ScreenMeet
+1
Applicable to:
Customer Service
Enterprise Remote Support for the customer experience service evolution
4.6
(23 ratings)
23 out of 60
Zap Copy / Clone / Duplicate Record
Zap Objects
+5
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Clone or Copy records in Dynamics 365 CRM / Field Service / Power Apps in single click!
4.5
(2 ratings)
24 out of 60
Dynamics Telephony
Dynamics Telephony
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Telephony integration for Dynamics 365 - Avaya, Cisco, Ringcentral, Asterisk, 8x8, Mitel, FreePBX
4.5
(2 ratings)
25 out of 60
WalkMe for Dynamics
WalkMe, Inc.
+3
Applicable to:
Sales
Customer Service
Field Service
Achieve True Digital Adoption & Value Realization on Dynamics
4.7
(407 ratings)
26 out of 60
UDS License Calculator
UDS SYSTEMS LLC
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Automate
Power Apps
Check if the purchased Dynamics 365 licenses correspond to the relevant functionality and quickly op
4.4
(5 ratings)
27 out of 60
Helpdesk
SteadyPoint Solutions
+1
Applicable to:
SaaS
ITSM Ticketing System to help Service Desk manage IT and Non-IT trouble tickets.
4.6
(16 ratings)
28 out of 60
Dynamics 365 Workflow Tools
Axazure
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Power Apps
Dynamics 365 Workflow Tools
4.2
(6 ratings)
29 out of 60
Donaubauer Workflowloop
Donaubauer AG
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Workflowloop makes your workflows loop through child records!
4.1
(7 ratings)
30 out of 60
AvePoint Citizen Services
AvePoint Inc.
+1
Applicable to:
SaaS
Connect with Citizens, ramp up response times & deliver dynamic results
4.0
(19 ratings)
31 out of 60
Dynamics 365 Channel Integration Framework
Microsoft Dynamics 365
+3
Applicable to:
Sales
Customer Service
Field Service
The framework to build immersive communication experiences to interact with Dynamics 365.
4.0
(4 ratings)
32 out of 60
Report To PDF
MTC
+2
Applicable to:
Sales
Customer Service
Convert Reports to PDF & Excel besides enabling its attachments to Email & Notes
4.0
(2 ratings)
33 out of 60
ODT Service (USA/CAN)
Open Door Technology
+1
Applicable to:
Business Central
Proactively manage your equipment service, maintenance, and inventory in Business Central.
4.0
(1 ratings)
34 out of 60
Telephone Integration connects your phone to Dynamics 365
mscrm-addons.com ( PTM EDV Systeme )
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Project Service Automation
Power Apps
Transform your Dynamics 365 experience by seamlessly connecting your phone system
3.8
(12 ratings)
35 out of 60
Customer Item Invoice History
WebSan Solutions Inc.
+1
Applicable to:
Business Central
The app that enables you to easily see what you charged your customers for a specific item
3.8
(4 ratings)
36 out of 60
Live Assist for Dynamics 365 powered by LivePerson
Communication Business Avenue
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Engage visitors via messaging, chat, social + other channels with cobrowse, live video & AI bots
3.7
(27 ratings)
37 out of 60
Bulk Email to customers and vendors
EOS Solutions
+1
Applicable to:
Business Central
Send bulk email to customers, vendors and contacts in Microsoft Dynamics 365 Business Central
3.7
(3 ratings)
38 out of 60
Bright Pattern Omnichannel Contact Center for Dynamics and Teams
Bright Pattern Inc
+6
Applicable to:
Marketing
Sales
Customer Service
Field Service
Customer Voice
Power Virtual Agents
CCaaS integrated with Dynamics 365 and Teams, offering voice, chat, email, SMS, social media, & more
4.6
(94 ratings)
39 out of 60
Pragma Email Designer
Pragmasys Consulting
+2
Applicable to:
Sales
Field Service
A Solution for creating Rich HTML content email in CRM
3.7
(3 ratings)
40 out of 60
Custom Auto Numbering
Biztech Consulting & Solutions
+5
Applicable to:
Marketing
Sales
Customer Service
Field Service
Mixed Reality
Automatically set incrementing ID numbers to your Dynamics 365 CRM records for any entity with.
3.7
(3 ratings)
41 out of 60
Customer Insights customer card add-in (Preview)
Microsoft Dynamics 365
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
Surface unified customer data and insights within Dynamics 365 applications
3.5
(4 ratings)
42 out of 60
Dynamics 365 Nonprofit Accelerator
Microsoft
+1
Applicable to:
Power Apps
Rapidly develop solutions with a set of capabilities & standards that meets the needs of nonprofits.
3.5
(37 ratings)
43 out of 60
TeamViewer Remote Support for Dynamics 365
TeamViewer Germany GmbH
+3
Applicable to:
Sales
Customer Service
Field Service
Help your Customer Support and Sales team to do more with embedded Remote Support in Dynamics 365
3.3
(7 ratings)
44 out of 60
LS Express (NA)
LS Retail
+1
Applicable to:
Business Central
All the functionality you need in a retail POS. Available for North America.
3.3
(7 ratings)
45 out of 60
Zendesk Support
Zendesk
+1
Applicable to:
SaaS
A beautifully simple system for tracking, prioritizing, and solving customer support tickets
4.4
(1006 ratings)
46 out of 60
Trial: Dynamics 365 for Field Service
Microsoft Dynamics 365
+1
Applicable to:
Field Service
Field service capabilities help organizations deliver to customers outstanding onsite service
4.1
(175 ratings)
47 out of 60
Dynamics 365 Customer Voice
Microsoft Dynamics 365
+2
Applicable to:
Sales
Field Service
Connect Customer Voice with your Dynamics 365 instance and collect feedback through surveys.
3.6
(46 ratings)
48 out of 60
Microsoft Dynamics 365 App for Outlook
Microsoft Dynamics 365
+2
Applicable to:
Sales
Field Service
Empower your team to achieve more with Dynamics 365 and Outlook.
3.1
(36 ratings)
49 out of 60
Checklists for D365
MiiiA Pty Ltd
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
The ultimate to-do & checklist functionality for Microsoft Dynamics 365
3.0
(2 ratings)
50 out of 60
CRM Telephony Integration
C Centric Solutions Pvt Ltd
+1
Applicable to:
Sales
The Quickest and Easiest way to computer-telephony integration!
3.0
(2 ratings)
51 out of 60
Event Reminder Package
IMT Solutions
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Event Reminder application allow to support create event which will send email (as reminder) to user
3.0
(1 ratings)
52 out of 60
PowerChat
PowerObjects An HCL Company
+2
Applicable to:
Sales
Customer Service
Live chat and track conversations from visitors on your website within CRM for Dynamics 365.
3.0
(1 ratings)
53 out of 60
PowerCalendar
PowerObjects An HCL Company
+3
Applicable to:
Sales
Customer Service
Field Service
View team tasks, appointments, and phone calls all on one calendar within your CRM.
3.0
(1 ratings)
54 out of 60
Service Management
HSO
+2
Applicable to:
Supply Chain Management
Operations
Maximize First-Time Fix Percentage & increase Service Engineer Productivity
3.0
(1 ratings)
55 out of 60
Auto Number
Dotsquares
+4
Applicable to:
Sales
Customer Service
Field Service
Project Service Automation
Generate Unique Random Numbers, Date or Time in any field of any entity.
2.0
(2 ratings)
56 out of 60
CRM Starter Pack
MTC
+4
Applicable to:
Marketing
Sales
Customer Service
Field Service
CRM Add-on Combo for Basic Dynamics 365/CRM Functions.
2.0
(2 ratings)
57 out of 60
Activity Calendar
MTC
+3
Applicable to:
Marketing
Sales
Customer Service
View, Organize & Manage your Activities Effectively
2.0
(1 ratings)
58 out of 60
Azure Cosmos DB for DocumentDB API Data Provider
Microsoft Dynamics 365
+2
Applicable to:
Sales
Field Service
Azure Cosmos DB for DocumentDB API Data Provider (Preview)
1.6
(14 ratings)
59 out of 60
8x8 for Microsoft Dynamics 365
8x8, Inc
+2
Applicable to:
Sales
Customer Service
Combine 8x8 and Microsoft Dynamics 365 into one platform
1.0
(2 ratings)
60 out of 60
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