Infobip messaging integration helps you to enhance the customer journey by using automated messaging to guide customers towards a decision. Reach a larger audience through their preferred communication channels for improved engagement and highly successful marketing campaigns.

Main features

Send text (SMS), rich Viber messages and WhatsApp messages worldwide
Receive inbound messages and orchestrate customer journeys based on message keyword
Create templates with placeholders for personalized messaging experiences
Track messages and create actions based on delivery reports

Use cases

Viber lets you send messages with rich media, including pictures, clickable buttons and URLs for richer engagement.

SMS will reach more than 90% of customers, making it one of the most effective and widely used marketing tools there is.

The average user checks WhatsApp more than 23 times per day and 68% users agreed that WhatsApp is the easiest way to connect with a business.

You can use each of these channels individually or combine them for maximum effect by using SMS as a failover for customers who don’t receive their Viber or WhatsApp message.

Prerequisites

You need to set up your own Infobip account, quick and easy, to send SMS, Viber and/or WhatsApp messages
Microsoft Dynamics Marketing application

Pricing

Separate messaging plans apply for SMS, Viber and WhatsApp. It's a simple pay-as-you go model per sent message. Top-up your account and start sending messages right away. No commitment or hidden fees.

Free trial

Still not sure this plugin is right for you? Create an Infobip account and get 50 messages, free. Start here.

About Infobip

Infobip is a global leader in omnichannel communication, helping brands to create meaningful relationships with their customers, at scale.

Our communications platform is powering a broad range of solutions, messaging channels, and tools for advanced customer engagement, security, authentication, support, and retention.

Infobip Messaging for Dynamics Marketing

by Infobip d.o.o.