WarrantyCONNECT Registration and Claims

by MCA Connect

WarrantyCONNECT helps manufacturers manage the post-sale warranty claims processing process.

Our Warranty Registration and Claims solution provides manufacturers with capabilities within Microsoft Dynamics 365 to manage post-sale warranty claim processing. The solution supports the tracking of one or many warranties against a finished good item and the claims processing for field-based dealers that are performing warranty service. In addition, this solution automates submissions for reimbursements.

WarrantyCONNECT provides a modern platform for manufacturers to easily manage the data-intensive manual processing of warranty claims, fully automate the process, and integrate the claims within Dynamics 365 for full visibility.

This solution is valuable for manufacturers that sell a finished item with one or more warranties that cover performance post-sale. If these services are provided by a dealer network, they’ll need to access build information and record warranty services performed in the field. The dealer typically performs the repair, then processes a claim and updates a Bill of Material for the finished unit. Simultaneously, they’ll need to process the necessary data to get reimbursed for the services performed. Now, our Warranty Registration and Claims Solution can automatically manage this process for you

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