Getting requests for technical support by email? Supporting your clients and end-users remotely is quicker and easier with ConnectWise Control for Outlook.
Turn email requests into remote support sessions
Quickly respond to an email request for remote support by clicking on the ConnectWise Control add-in located in your Outlook toolbar while the email is highlighted. We’ll create a support session with the name of the end-user in your ConnectWise Control instance. We’ll also send an Outlook appointment reminder to you and your client with a link to join the remote support session.
Collaborate with ConnectWise Control remote meetings
It’s even easier to collaborate with the ConnectWise Control add-in. Coordinate small meetings by clicking on the ConnectWise Control add-in located in your Outlook toolbar with an email highlighted. We’ll respond to the original sender of the email with an Outlook appointment and automatically create a remote meeting session in your ConnectWise Control instance.
You will need a ConnectWise Control account to use ConnectWise Control for Outlook. Visit connectwise.com/control to sign up for a trial.