Edgility streamlines SMS/MMS communication via direct integrations with Microsoft 365 products.

Edgility's Teams App extends the reach of your communication, by adding the ability to send and receive SMS and MMS from your Teams chat threads.

Simply click the SMS Extension in your chat to reveal the Sending Screen, compose your message and click SEND! Your message is also submitted to the chat thread, where it becomes part of your Teams conversation. Stay on top of support or customer service queries by having inbound SMS and SMS replies routed to the Team or Chat of your choice. You'll be notified of inbound text messages and replies with message alerts in Microsoft Teams.

This App is an extension of Edgility's enterprise SMS platform, which allows for multi-user account provisioning and management. So you can set up Edgility SMS for Teams for your entire staff - no matter where they are, while managing a single account.

Currently available in Australia and New Zealand

The features of Edgility SMS for Teams:

Send and receive SMS from collaborative Teams chats - visible to all members

Send and receive SMS privately from Edgility App

Send and receive MMS (Australia only. With Virtual Number)

Schedule SMS for later delivery

SMS Conversation Threading in Teams chats

Create Contacts and Groups

Save templates for quick sending

Notifications of inbound SMS

Pin Edgility App to your Microsoft Teams Menu for easy access

Visit https://edgility.com.au to sign up now. To talk to one of our experts, call us on +61 2 9518 5955 or email support@edgility.com.au

Here’s why SMS is so effective

With almost as many handsets in circulation as there are people on earth, SMS is perhaps the most widely accepted form of communication available. 98% of text messages are read by their intended recipient with 3 minutes of delivery. The immediacy and rate of successful delivery makes it more effective for reminders, alerts, and notifications than email.

SMS is who we are.

With two decades of experience in mobile technology, Edgility are leaders in the development and integration of SMS conversational tools. Whatever your objective, Edgility can offer a simple, sometimes automated, solution to ensure SMS communication is effectively implemented into your marketing or transactional channels. Send or schedule SMS campaigns, receive replies, import contacts, view live delivery reporting, interact using the SMS Chat, integrate SMS into other systems using our APIs and more.

Edgility SMS

by Edgility