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Microsoft Dynamics 365 - Social Engagement


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Get insights about engagement and team performance on social media with Microsoft Social Engagement

Connect to your Microsoft Social Engagement solution to get insights about your team’s engagement performance on social media. This content pack is designed specifically for community managers, providing performance metrics for engagement actions taken from within Social Engagement. Track metrics, such as number of actions taken and average response times, and get visibility into the performance of each member of your team. Power BI automatically creates the dashboard and reports that give you a great starting point for exploring and analyzing your Social Engagement data.