OfficeWatch XT Digital Workplace Analytics
by Metropolis Corp
Empowers analysts by consolidating data into one simple interface to report and audit UC modalities
Look no further! OfficeWatch XT provides you direct routing rates for your call costing needs while delivering exceptional visibility of your digital workspace with unlimited role-based access.
XT is an omnichannel analytics and notification platform designed to help managers efficiently measure, monitor, and track and account for communications within their respective departments, divisions, branches, organizations, regions, or teams. XT supports multiple UC architectures, including premise and cloud (private, public, and hybrid) for centralized, enterprise-wide, and granular reporting from a single pane of glass. With role-based web access and authentication, managers in every department have the reports needed to drive tactical and strategic business objectives to increase productivity, reduce expenses, mitigate risk, and drive change.
looking to bill back to a Resource Group?
unable to run reports as a non-admin user?
able to collect data by data source?
not able to create centralized user reports?having difficulty staffing your workforce while providing outstanding customer service?
Centralized Reporting Across Hybrid UCaaS, UC, and Legacy PBXes.
Toll-Fraud, Employee Phone Abuse, and Unusual Activity
Synchronize with your Domain for Easy Maintenance and Setup
Direct routing rates
Improve customer service and marketing
Identify outliers and anomalies to streamline processes